Review Time
I ordered a framed print described as 'gallery style' and 'professionally framed'. I paid £80, which is half the regular price, plus an extra £10 for insurance. Upon arrival, it came in a cheap frame made of plastic instead of glass, and its actual value seems to be around £20. When I contacted customer service, I was told to return it within 14 days. I explained that I didn't receive what was promised and that the frame was too cheap to return safely. I got no support or resolution, and the company acted as if my expectations were unreasonable. The print is nice, but the framing is a complete letdown and the customer service is unacceptable. I'm left feeling frustrated and disappointed.
I bought a print advertised as a *limited release of only 100*. However, the accompanying certificate was very basic and lacked an edition number, which seemed odd. I tested the website and was able to add over 200 units to my cart, making me question the authenticity of the 'limited' claim. This raises doubts about the edition's true limitation and feels misleading. I appreciate the prints, but this situation seems like a scam.
While the artworks are truly impressive, the frame I received is of poor quality and not worth the price. I ordered a large piece with a frame, and upon opening it, I found the workmanship lacking and the frame damaged. When I filed a complaint, I was informed that I was outside the return period and no goodwill was offered. It's outrageous to pay €400 for damaged items. I would advise against purchasing framed artworks.
I bought a piece of art for $185, which was shown framed on the website. There was no option to buy a frame separately, so I assumed it would arrive framed. Instead, it came as a rolled-up print without a frame. This was very disappointing and misleading; for that price, I expected a complete, ready-to-display piece. I won't be ordering from this site again.
I ordered 'hard work pays off' and was thrilled when it arrived. The print was sharp and on high-quality paper. I initially faced shipping issues, but the customer service team was quick to resolve it and sent a replacement without hassle. I'm very satisfied with my order and plan to buy more pieces.
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