airportag.com

3.5
3.5 Based on 81 reviews

The #1 aviation and travel gift shop! Meaningful products to the traveler in you. Contemporary design products to help you express your lifestyle as you deserve, from decorating to clothing....

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Average Rating

3.5

/
5

81 Reviews

5 Star
58%
4 Star
1%
3 Star
1%
2 Star
7%
1 Star
32%

All Reviews

Filter Reviews

Review Time

Frankie C.
No Update on Order After 10 Days

I placed an order on December 23, 2025, and after 10 days, there has been no status update. The charge was applied to my account on the same day, and I have the bank statement. I've tried to reach the support team through the platform, but I haven’t had any luck.

1
Date of experience: Jan 03, 2026
ZexyZekEsp_YT52
Disappointing Experience

I placed an order on December 23, 2025, and after 10 days, there’s still no update on its status. The charge was processed on December 23, 2025, and I have the billing statement to prove it. I’ve tried contacting the support team through the platform but haven’t received any assistance.

1
Date of experience: Dec 23, 2025
Madelyn
Perfect Gift for Everyone!

I've been following this website for some time and really appreciate their unique offerings. I purchased a luggage tag as a gift and couldn't be happier with it—I'm sure the recipient will love it too! It arrived quickly and was nicely packaged. The quality is excellent, and the fun packaging adds to the experience. I'm excited to order more items; every penny spent is worth it!

5
Date of experience: Dec 18, 2025
GoldenPlay29
Very Satisfied

The items I ordered arrived quickly and the personalized mugs were just perfect. One of the associates was incredibly kind and helpful in resolving an issue I had with the sweatshirts I ordered. I would definitely order from this company again in the future.

5
Date of experience: Dec 10, 2025
LaZrr94
Frustrating Delay

I placed an order for three shirts on November 22, 2025, and my credit card was charged right away. As of December 2, 2025, none of the items have been shipped. It seems the company was advertising products that were not ready for shipment. A shipping label was created on December 3, but the items still haven’t shipped. I urge them to avoid advertising products until they can fulfill orders, as it appears they may not be ready to ship what they promote.

2
Date of experience: Nov 30, 2025
Bridger Hughes
Defective Product - Poor Support

I received a t-shirt with a twisted defect in the logo, likely due to the pressing process. After sending photos to customer service, they suggested it might come out in the wash. After two washes with no improvement, they requested more pictures. Then, they insisted on a visual inspection before taking any action. Why make the process so complicated for a simple exchange? They clearly do not stand by their products, even when they are defective. This is unacceptable business practice.

1
Date of experience: Nov 13, 2025
Faulty T-Shirt and Unhelpful Service

I purchased a t-shirt, but it was defective with a long thread pulling and the hem unraveling. I contacted the company with a photo, but they dismissed my concern and offered me a 15% discount on a new purchase instead! I will never shop here again due to their terrible customer service. They should be ashamed of selling faulty products without correcting the issue. I ordered in late July, and it took over a month to arrive. I didn't damage the shirt; it was faulty from the start. I'm so frustrated! Never buy from this company!

1
Date of experience: Nov 03, 2025
Erika
Great Tags, but Easily Lost

I really love the luggage tags, but they come with a flimsy wire loop that attaches them to luggage. I've lost four tags over the past two years—whether they were torn off or removed by baggage handlers is unclear. I've just placed my third order and will try using split rings or zip ties this time.

4
Date of experience: Oct 24, 2025
Outstanding Customer Service

I’ve been shopping here for years and have always had a great experience. Whenever there has been an issue, it was resolved quickly and efficiently. The customer service is excellent, and I enjoy the unique products offered.

5
Date of experience: Oct 10, 2025
Charli Brown
Consistently Great Orders!

I've ordered various products and have always been pleased with the service and quality. I just received four mini packing bags for an upcoming family trip, and they are perfect for packing essentials for a long flight. They are well-made, brightly colored, and have strong zippers with clear markings.

5
Date of experience: Aug 03, 2025

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Business Details

  • The #1 aviation and travel gift shop!
    Meaningful products to the traveler in you.
    Contemporary design products to help you express your lifestyle as you deserve, from decorating to clothing.

  • email hello@airportag.com
  • language https://www.airportag.com

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