Review Time
Visited the Alegree stand at the Guitar Show, Birmingham looking for a replacement Tune O Matic Bridge. Alex was really helpful and came out to our car to examine the guitar it was for. Shortly after, a Gotoh GT103B was retrieved from stock in his van and ready to collect on their stand. Super happy :-)
If I could give this company negative 5 stars I would.
terrible customer service. I placed an order with this company through EBay, when I asked if the item was in stock after I ordered it no response till the next day, and they where up set about me asking the question so I requested a cancelation. I then placed the same order with Amazon only to find it was the same company. there response was to cancel both orders. Avoid this company at all costs, they clearly don't have the stock when you place a order. they make out they have a large stock of musical spares and clearly they don't. I think they just work out of a shed. that's my opinion. If you like dealing with a company that are very abrupt rude and slow at Email reply's then they are ok I guess. but to Me Avoid them.
If I could give this company negative 5 stars I would.terrible customer service. I placed an order with this company through EBay, when I asked if the item was in stock after I ordered it no response till the next day, and they where up set about me asking the question so I requested a cancelation. I then placed the same order with Amazon only to find it was the same company. there response was to cancel both orders. Avoid this company at all costs, they clearly don't have the stock when you place a order. they make out they have a large stock of musical spares and clearly they don't. I think they just work out of a shed. that's my opinion. If you like dealing with a company that are very abrupt rude and slow at Email reply's then they are ok I guess. but to Me Avoid them.
Excellent quality pickups which match the description on the website perfectly. Delivery time / construction was longer than advertised, although this was understandable due to moving, and would have appreciated a wiring diagram being sent, but these are minor quibbles given the quality of the product.
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