alegree.co.uk

3.8
3.8 Based on 21 reviews

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Average Rating

3.8

/
5

21 Reviews

5 Star
68%
4 Star
0%
3 Star
5%
2 Star
0%
1 Star
27%

All Reviews

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Review Time

Chris F
Visited the Alegree stand at the Guitar Show, Birmingham looking for a replacement Tune O Matic Brid

Visited the Alegree stand at the Guitar Show, Birmingham looking for a replacement Tune O Matic Bridge. Alex was really helpful and came out to our car to examine the guitar it was for. Shortly after, a Gotoh GT103B was retrieved from stock in his van and ready to collect on their stand. Super happy :-)

5
Date of experience: Mar 04, 2026
CIPS Generators clarke
If I could give this company negative 5 stars I would. terrible customer service. I placed an order

If I could give this company negative 5 stars I would.
terrible customer service. I placed an order with this company through EBay, when I asked if the item was in stock after I ordered it no response till the next day, and they where up set about me asking the question so I requested a cancelation. I then placed the same order with Amazon only to find it was the same company. there response was to cancel both orders. Avoid this company at all costs, they clearly don't have the stock when you place a order. they make out they have a large stock of musical spares and clearly they don't. I think they just work out of a shed. that's my opinion. If you like dealing with a company that are very abrupt rude and slow at Email reply's then they are ok I guess. but to Me Avoid them.

1
Date of experience: Feb 16, 2026
CIPS Generators clarke
If I could give this company negative 5…

If I could give this company negative 5 stars I would.terrible customer service. I placed an order with this company through EBay, when I asked if the item was in stock after I ordered it no response till the next day, and they where up set about me asking the question so I requested a cancelation. I then placed the same order with Amazon only to find it was the same company. there response was to cancel both orders. Avoid this company at all costs, they clearly don't have the stock when you place a order. they make out they have a large stock of musical spares and clearly they don't. I think they just work out of a shed. that's my opinion. If you like dealing with a company that are very abrupt rude and slow at Email reply's then they are ok I guess. but to Me Avoid them.

1
Date of experience: Feb 15, 2026
Pedro
The website is reliable

The website is reliable, but it could include the VAT to EU countries to the final price to avoid "surprises", at the end I had to pay the extra VAT and another handeling (pretty unfair charge from the post service).

5
Date of experience: Feb 03, 2026
David Ranger
a good item at a good price and very…

a good item at a good price and very quick service.

5
Date of experience: Jan 30, 2026
Crave4Crave
The parts ordered were delivered in…

The parts ordered were delivered in good time and were of high quality which allowed me to achieve the results I was looking to get from these parts

5
Date of experience: Jan 27, 2026
customer
Always have great service and products.

Always have great service and products.

5
Date of experience: Jan 20, 2026
Alain BESSE
Good dealer

Good dealer. Perfect 👍

5
Date of experience: Jan 20, 2026
Richard Gogarty
Excellent quality pickups which match…

Excellent quality pickups which match the description on the website perfectly. Delivery time / construction was longer than advertised, although this was understandable due to moving, and would have appreciated a wiring diagram being sent, but these are minor quibbles given the quality of the product.

5
Date of experience: Jan 20, 2026
Stephen Smith
Poor delivery and updates - very disappointing

Ordered a mute on 15 December but did not arrive until mid January On search it stated it was in stock, I had to chase for updates- not good customer service and will not use again

1
Date of experience: Jan 15, 2026

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