Review Time
Overall the service was good. There are room for improvements.
Pick-up from Jeddah airport was not smooth. Al Ebba hotel was on a hill so made it difficult to walk to the Kaba otherwise the hotel facilities and cleanliness were good.
The stay in Madinah was very pleasant and made the the whole journey go smoothly.
I don't know where to start. When I first read the glowing reviews I thought maybe some were fake. Having booked with this agency now I can see that every single glowing review was from a genuine satisfied customer as we are now one of them. Words cannot describe how grateful we are for how well Yawar organised everything for our Umrah trip. Everything went so smoothly and we faced no hassle. The hotel recommendations, the transport company they arranged for us and general communication from Yawar during our trip was outstanding. He would check in on us himself to ensure everything was going smoothly (abit like a family member would do when you are abroad). I highly recommend them and will continue to recommend them to family and friends also.
Thank you Yawar and Al Hadi travel.
The company arranged our Umrah journey, and it was a truly wonderful and spiritually uplifting experience for us. From start to finish, everything was organized with meticulous care and attention. I would like to especially commend the representative for her outstanding dedication and support throughout the entire process. She went above and beyond to ensure our trip was smooth, comfortable, and memorable.
We are genuinely grateful for her kindness and professionalism. Jazakallahu khayran to the entire team for making our Umrah experience so special.
The service provided by the travel agency was truly exceptional. Their customer support and response time were remarkable from beginning to end. We were assisted by a representative who was impressively professional, helpful, and responsive throughout the whole process. We explained our difficulties in obtaining an Umrah visa for a Pakistani passport holder residing in the UK. Our attempts to apply through the official website had failed due to crashes and errors, and our application was declined. With only 6 days left before our flight, we were extremely anxious as time was running out. From the moment the representative and the team intervened, they provided reassurance and managed everything seamlessly. If anyone is encountering similar issues with a Pakistani passport in the UK, this travel agency is definitely the right choice. They successfully secured the visa approval within just 3 days of submitting the application, which was impressive given our tight schedule. Additionally, they arranged airport pickup and drop-off to our hotel in Medina, ensuring a stress-free journey upon arrival. Communication was clear and prompt at every stage, and we were guided step by step, which greatly alleviated our stress during this challenging time. Thanks to the representative’s continuous support and excellent response time, we were able to relax. Everything they did was absolutely worth it, and we are extremely thankful for the care, professionalism, and efficiency displayed. I wholeheartedly recommend this travel agency, especially for anyone facing Umrah visa challenges on short notice. A big thank you to the representative and the entire team for their outstanding service.
Incredible umrah journey thanks to the assistance of a representative at the company. Initially, we faced an issue with a hotel change, but the representative resolved it, and we even received complimentary breakfast. The representative maintained contact throughout the trip, which was appreciated, and the transport service was excellent—always punctual and communicative. I highly recommend booking through this service.
The travel agency has provided us with outstanding service. We booked our umrah tickets twice through them, and both experiences have been fantastic. This time, a representative went above and beyond to secure the best deals for us and was incredibly supportive. I will definitely recommend this agency to friends and family.
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AlHadi Travel has established itself as a one-stop all inclusive Holiday packages, Hajj & Umrah Packages travel agency with extensive partnerships with 150,000+ hotels, 100+ airlines for a real-time ticketing system, collaborations with cherry-picked transport service providers all across Europe, Africa and Asia.
We are providing a chance to you & your loved ones to book last minute flights, last minute holiday packages, all-inclusive Holiday Packages, 5 Star Umrah Packages & VIP Hajj Packages at the most affordable rates featuring luxurious accommodation, direct flights, quick Visa processing & VIP transport.
We are UK’s accredited company holding IATA, ATOL & Ministry of Umrah licenses.
Customer satisfaction is our top priority and we are committed to provide our customers one of the best travel experience during their journeys. See more
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