Review Time
I bought a pendant featuring a photo and engraving as a graduation gift for my daughter, spending over $100. Within two days, it began tarnishing, and the photo's color faded. When I contacted the support team, they were unhelpful. I recommend avoiding this seller.
This jewelry seller has proven to be the worst I've encountered. The customer service was incredibly rude, and they do not accept returns. I ordered a simple charm with no personalization, and it arrived far too small. When I called for assistance, the representative told me to measure it myself. They claim to custom-make all their jewelry daily, which seems unbelievable. I advise against ordering from this seller, as you'll likely lose your money and end up very disappointed.
I ordered a pendant with a photo and an engraving as a graduation gift for my daughter, paying over $100 for it. Within two days, it started tarnishing, and the photo's color began to fade. When I reached out to the support team, they were unhelpful. I strongly recommend staying away from this seller.
My experience with this company was extremely frustrating. I reached out well in advance to ensure timely delivery for my daughter's birthday. No one informed me of any issues or delays. We waited without updates, only to find out that the order had never shipped and they required an extra $75 to proceed. This level of communication is unacceptable and ruined our plans. I cannot recommend this company based on our experience.
The product I received showed no care in its crafting, leaving me completely unsatisfied. The purchase was non-refundable, meaning I'm stuck dealing with this company. They offered empty apologies and suggested trying again, but I have no confidence that a replacement would be any better, especially given the many similar complaints from other buyers. I wish I could share pictures of my experience, but this site doesn't allow it. I will be looking for other platforms to share my negative experience.
I purchased a police badge from this seller, and it did not match the advertised description at all. It was incredibly thin and claimed to be 14k gold. This seller clearly engages in false advertising and scams customers.
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