Review Time
They used to be one of my go-to websites for basic trail info, but now it's entirely unusable because it won't let me scroll farther than about a paragraph before it tries to force me to download the app then pops me back to the top of the page when I decline. I'd be using the free version anyway and want to save the space on my device so pretty bummed I can't just use the website anymore.
They used to be one of my go-to websites for basic trail info, but now it's entirely unusable because it won't let me scroll farther than about a paragraph before it tries to force me to download the app then pops me back to the top of the page when I decline. I'd be using the free version anyway and want to save the space on my device so pretty bummed I can't just use the website anymore.
Utter rubbish I subscribed £36 expecting some basic features but oh no you have to then upgrade to ‘peak’ for another £70+ so that basic subscription is now fully cancelled after using for a few hours as a subscription user. I will stick to using MAPS.ME which is far superior and free. I hope this doesn’t work out for you with the pricing as it has a proper ‘scam’ feel about it! AVOID
What's wrong with All Trails:(1) Price. For ~£90/year is overpriced.(2) The new AI custom map feature makes it impossible to make a custom map. Always creates unwanted stops, moving the end points or creating additional segments that you do not need. (2) Map pans always to a different country or place. Never stays where you want it to be. Depending on your IP at that moment.(3) Many "trails" are part of roads. So you need to go to Google Maps and check if there is an actual path or you will be walking next to speeding HGVs.(4) Mapping is not clear. When the path is shown, there green line is so thick that you cannot see if you are walking on a main road or a footpath(5) Trails are shown with a pop-up that always hides part of the trail. (6) Multiple trails are superimposed making it impossible to determine which one is the trail you want to look at.In general, AllTrails used to be good about 2-3 years ago. Now they keep adding bugs and features to justify the inflated price.
Alltrails lost all credibility since they changed the pricing system. For years it was possible to plan routes as a "Plus" member 36 EUR/year. Nowadays if you want to plan a route or customize an existing route you need to upgrade to "Peak" membership they ask more than double the "Plus" price. I just quit my membership and say ADIOS! Ohh > and I think it's a real f*ckup if your so called "Support Organization" is based on a sh*tty AI bot.
I wanted to see what it was like so signed up for a free trial. I didn't rate it so didn't use it. Now, without notice, I have been charged over £35 and told it is outside the 30 day refund policy date (even though I contacted them as soon as the money came out) so can't get my money back.What a rip off!!!!
Bought Alltrails Plus then upgraded to Peak within the App a very short timeframe afterwards. Didn't get refunded for the Plus so I asked the bot if I could be refunded now I was subscribed to Peak. The bot just cancelled my subscription including Plus but only refunded me for Peak. Didn't even confirm that's what I wanted to do. So now I'm down £35.99 and no App. Terrible App, wasn't massively keen on it's functionality before, now I think it's awful.
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