americanfizz.co.uk

3.5
3.5 Based on 81 reviews

americanfizz.co.uk - Shop online for the biggest and best range of food & drink imported from America, Canada and beyond! ---- Hi! We're American Fizz. Since 2011, we've been importing food & drink from America, Canada and beyond to bring you the best ran...

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Average Rating

3.5

/
5

81 Reviews

5 Star
59%
4 Star
2%
3 Star
2%
2 Star
2%
1 Star
33%

All Reviews

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Review Time

Dougie Cooper
My top choice for imports

This is my top choice for imports. They consistently update me if an item is no longer in stock and offer refund or substitute options. Quite dependable, with reasonable dispatch times. The estimated delivery dates typically provide a few months of buffer.

5
Date of experience: Jan 17, 2026
EL80
My top choice for imports

My top choice for imports. They've always kept me updated if an item I ordered was out of stock and offered to either refund or replace it. Quite reliable, with decent dispatch times. The expected dates usually give a few months' leeway.

5
Date of experience: Jan 17, 2026
Herman Scott
Always a positive experience

I've been using this service for several years and can honestly say I've never faced any issues. Admittedly, their customer service has sometimes been lacking, but this time they responded to my inquiry within 24 hours, and my order of 24 drinks arrived in 7 days. It's unfortunate to see many negative reviews, but my experiences have always been positive.

5
Date of experience: Jan 06, 2026
Mariah Rogers
Bags damaged, food stale

I've been ordering from this service occasionally for a couple of years, and until my last order, I had no problems. I ordered two bags of popcorn, but when I opened the package, both bags had been cut into, causing them to go stale. I was quite disappointed, especially since one was for my niece's holiday gift. My first negative experience with this service.

3
Date of experience: Dec 12, 2025
Iris
Excellent customer support

Excellent customer support. I requested to cancel my order due to an emergency, but shortly after, I resolved the issue and sent a new email stating the cancellation was no longer needed. Despite my changes, I received prompt replies from the staff, and once shipped, my order arrived the next day, well-packaged.

5
Date of experience: Nov 25, 2025
Porter Anderson
Great service

I ordered about 8kg of items from their clearance section, totaling nearly 100 pieces. They packed and dispatched everything within 24 hours. I can't find any faults!

5
Date of experience: Nov 13, 2025
EnderPiggy_
Terrible experience

Terrible experience. I tried multiple times to place an order, but it didn't go through. Instead, I ended up spending more at a competitor. It seems like no one is managing this business, and it's likely heading for failure.

1
Date of experience: Nov 01, 2025
espartan12344099
A reliable business

I’m not sure what to think of the reviews, but honestly, I haven’t faced any issues so far. Even when there was a problem, they resolved it every time. I personally like this service and feel confident that my orders will be handled properly. Thank you for your reliable service.

5
Date of experience: Oct 27, 2025
Ramsey Brown
Pleasant experience

After seeing many negative reviews, I was a bit concerned, but everything arrived on time (except for items clearly marked as past their best before date). The drinks were well-packaged, delivered quickly, and offered good value compared to similar services. I will definitely order from here again!

5
Date of experience: Oct 20, 2025
Holbrook Baker
Received expired items

I've ordered from this service many times, usually with great results. However, I received a Pepsi lime that was a year past its expiration date. I contacted support twice but received no response. They read my message on social media but still haven't replied.

1
Date of experience: Sep 23, 2025

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Business Details

  • americanfizz.co.uk - Shop online for the biggest and best range of food & drink imported from America, Canada and beyond! ----
    Hi! We're American Fizz. Since 2011, we've been importing food & drink from America, Canada and beyond to bring you the best range of products from across the world! Whether you're looking to sample American candy you've not tried before, enjoy a can of your favourite American soda, or find that product you became obsessed with on holiday, we've got the range to delight your taste buds! American Fizz is passionate about bringing the American food and drink experience to the UK, without the inflated prices. Not only is our range the largest in the UK, it is also the very best value. We cater to everyone, from those looking to try American food and drink for the first time, to expats living in the UK craving a taste of home. We've got over 2,500 products in stock right now for you to choose from including confectionery, soda, snacks, groceries and more! We also sell an amazing range of American gift hampers and trays which make perfect presents for friends, family and colleagues! Not sure which to choose? Get them an American Fizz gift voucher instead! If you love a bargain, we sell any past best before or cosmetically damaged products in our Clearance Zone at heavily reduced prices!See more

  • email support@americanfizz.co.uk
  • call 01258452558
  • language https://americanfizz.co.uk

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