americansenior.com

4.9
4.9 Based on 52 reviews

We opened our doors in 2007 and have been offering sound financial programs to borrowers ever since. We take great pride in putting the customers needs first. Our years of industry experience and financial strength has made American Senior one of the lead...

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Average Rating

4.9

/
5

52 Reviews

5 Star
98%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
2%

All Reviews

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Professionalism and Integrity

It was a pleasure to work with David Hernandez. I really didn't know what to expect but Dave explained every step of the process to me and made the whole process go smoothly. I was extremely comfortable working with him. Any hiccups that we hit he resolved almost immdeiately. I can't say enough about his professionalism and integrity. I am highly satisfied with the outcome and I would recommend him to anyone seeking a reverse mortgage.Thank You Dave!Fred Gentile

5
Date of experience: Oct 30, 2025
kwsjratt.net
David Hernandez was awesome

David Hernandez was awesome, he was so patient we me and my dad. My dad is 78 and not as witty as he once was but David took his time for my dad. It was a great experience. David got the entire process finalized within a month as he said he would try to do. Thanks again. Sincerely, Kenny Sharp

5
Date of experience: Oct 29, 2025
James
They were beyond amazing

They were beyond amazing! If you need a mortgage, Mario and Cheryl are the only people on the planet to call.

5
Date of experience: Oct 20, 2025
Robert Lounsberry
A great experience thanks to Richard

We had a wonderful experience working with Richard Hettish on our reverse mortgage. From the very beginning he was enthusiastic and yet professional. Richard was very informative on all matters, and took the time to explain everything to us in great detail. His followup calls were always prompt. We highly recommend American Senior Reverse Mortgage. Kudos to them for having a person like Richard on their staff. We were certainly impressed to say the Least.Robert , Linda & Maddy

5
Date of experience: Oct 15, 2025
Chuck L
Professional and truly caring people!

Professional, knowledgeable, respectful, patient and caring. Also extremely communicative. I was always informed along the way. I also know after researching more than 15 companies and selecting American Senior that it was the best choice. Even before I signed to get loan from them they were helpful but not calling too many times like a few companies just to sell the loan. Marco Martinez with Assist from Kaylea Van Vliet were all you would ask for in someone helping you to get a loan so you could stay in your house of many years. They did their job and went way beyond in helping me while I was stressing in a family crises. They showed they are good people who truly care. They were truthful with no surprises. I recommend people to work with them and American Senior. Stress free now because of their good and honest work.

5
Date of experience: Oct 02, 2025
Linda
Its a relief

a successful conclusion. The only thing that got me a bit stressed was ALL THE DOCS that I was asked to supply. Some of which I had to really search for. My rep, Neal always explained why each document was needed. He was quick to respond to my calls/and emails and was very knowledgeable about the business. I enjoyed working with him.

5
Date of experience: Oct 01, 2025
FRANCISCO G
The help from Mr Mario Gonzalez

The help from Mr Mario Gonzalez, he listen to me and gave me all the correct answer. If I know somebody looking for reverse mortgage, I'll recommend Mario Gonzalez at American Senior.

5
Date of experience: Sep 30, 2025
Michele Antonaras
Stress free successful experience.

David Hernandez was so wonderful to work with as was his staff. David listened so well to what I was trying to accomplish for my Godmother and to our concerns, He was so willing to address all our questions with patience and professionalism, he was a wealth of knowledge as well. He communicated throughout the process so there were no surprises in the end. Overall he made the process so easy and stress free. We can not thank him enough.

5
Date of experience: Sep 09, 2025
ROBYN
Outstanding Mortgage Agent

I had an excellent experience working with David. From start to finish, he made the mortgage process smooth, transparent, and stress-free. He took the time to explain every detail, answered all my questions promptly, and went above and beyond to find the best rate and loan options for my situation. His professionalism, patience, and dedication truly set him apart. I highly recommend David to anyone looking for a knowledgeable and trustworthy mortgage agent.

5
Date of experience: Sep 05, 2025
SHERI WYNN
Our mortgage loan originator

Our mortgage loan originator, Neal Melton, is responsible for making our reverse mortgage process exceptional. His communication skills, his extreme knowledge of the intricacies of the loan and his patience in explaining the details to my husband and myself could not have been better. He guided us step by step. Our questions were many because we were totally inexperienced in this type of loan. No question of concern was ignored by Neal. We will recommend American Senior and of course Neal to many of our friends who are thinking about a reverse mortgage. American Senior is a very organized and efficient company and we are so glad that we opted to select it . Thank you to Neal Melton and the American Senior team! Sheri and Tony Wynn

5
Date of experience: Sep 01, 2025

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Business Details

  • We opened our doors in 2007 and have been offering sound financial programs to borrowers ever since. We take great pride in putting the customers needs first. Our years of industry experience and financial strength has made American Senior one of the leading Reverse Mortgage lenders in the United States and your financial well being is the reason we exist. Here at American Senior, we believe in really getting to know you. Our team takes pride in giving sound, easy to understand advice, tailored to your needs. We’re committed to your long term stability, even after your loan has closed. A friendly Reverse Mortgage Loan Originator is only a phone call away. Call us today!See more

  • email reviews@americansenior.com
  • call 8666196947
  • language https://americansenior.com

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