Review Time
Worst company I ever dealt with. I opened an account for a promotion to get additional $500. After they received my money I was informed that my money was not received until after Aug. 30th deadline when in fact my account was all set up and I mailed them check on Aug. 22nd. Then their story changed to my account was missing paperwork (not true as I did ALL the paperwork0). Then story changed again that they received the funds without an account # on check and couldn't figure out where to post money. Then all of a sudden themoney posted to my account on Sept. 3, just after deadline. I spoke with them and challenged on all accounts. They said the "higher ups" would review and decide on an exception so I could qualify. Exception was rejected (no surprise). I did get my investment back with nothing more than a "sorry"!!!! This company is a joke. There are so many options out there so my strong advice is stay away and save yourself a ton of aggravation. "Shame on you" Ameriprise. You lost a possible long term customer over $500!! Based on the cost of acquiring a new customer your decision makers are MORONS!!
From dealing with the Tampa office-Simon Wheeler and his assistant Tyler to the Minneapolis office, this company is terrible. They are jerking me around for weeks now with $13,000 that they cannot account for that is missing from my account. Allison Adkins in the Minneapolis office refuses to help me bc my mom passed and she has to protect my mom's privacy. They have made mistake after mistake from the first advisor to all the cast of characters I now have to deal with. PLEASE STAY AWAY FROM AMERIPRISE, THEY ARE ABHORRENT.
After years of neglect (I only hold some sentiment stock here), I was contacted by another advisor, Ryan Milo. Even though, it was a little bumpy getting started, he has met with me often (in person...my choice). I had some extra funds to invest and so far they have performed as he stated. I do not trade or buy stocks, but I do participate in a bond fund. I have been pleased with the service I received which met my expectations.
We invested with Ameriprise nearly 3 years ago. We were given reasonable expectations of receiving a 3-5% a year of gains hoping our money would grow. We were given detailed historical data and lectures about the market. Our overall experience has been a disaster. Our entire time being invested, our portfolio has NEVER made a single dollar of positive gains. Not a single dollar. In 2022, we lost 25% of our worth. Our investments have struggled to recover and still have not broke even and are still down. All of their predictions have been dead wrong. Despite abysmal performance, Ameriprise is quick to collect our fees (we’ve paid nearly $9,000 to lose money). Be extremely cautious before you invest with them. Do not believe the hype or the predictions they tell you. The economy and stock market are extremely volatile and unpredictable. Ameriprise has no idea how to make money in today’s market.
High Fees, Bad Advisors. I am in the process of moving my money elsewhere. I thought Ameriprise would be good because someone I know used to work there and liked it. However, my experience has not been positive. My advisor doesn't return my emails and won't provide information I request so I can compare investments. He wants me to just invest in what he says without question. A family member had problems as well and I had to step in to help get it solved because her advisor stopped helping her completely. My sister tried to move her money out and she said it took months, so I hope I am able to get mine out without a struggle.
Parents have had Ameriprise for many years and just recently asked me to review. So 20+ years ago they were sold an annuity that has returned 2% per year. I asked that we start to liquidate that and the Ameriprise exec convinced my parents that it would cost them in taxes. So instead they rolled to yet another high fee annuity. Now, the parents are in their 80's and in a low, low tax bracket. Next they have a managed (SPS ?) account. This racks up a 1% management fee and is in a bond fund that has averaged 3%. So again, that is 2% after fees. Overall, my parents would have been better served by a high yield money market.
I was an Ameriprise client for way way way too long...nearly 20 years. I am not a financial expert which is why I hired one (or so I thought). They sold me Insurance products and other annuity investments only to gain commissions. I am disgusted and after 13 months finally moved the remainder of my $$$$ dollar portfolio to a local boutique Financial Advisor. I need to be able to look someone in the eye and not rely on CORPORATE AMERIPRISE lackeys. I've never been more disgusted
they get the one star for their friendly advisors- but I have never felt so misinformed, and dragged around my nose. They failed to give me any clear information at any time, sent me loads of indecipherable letters, didnt give me clear og full answers, insisted that they could only communicate with me by letters and FAX .... Who uses fax these days..... and Im just SO happy that I never have to deal with them again
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Ameriprise Financial, Inc. is an American diversified financial services company.
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