Review Time
After paying a monthly fee for several months, I requested their services which fell on deaf ears and then after some time I got banned. I tried to at least get the money I paid back but all attempts failed until I reached out to G̠l̠o̠b̠a̠l̠P̠o̠i̠n̠t̠R̠e̠c̠o̠v̠e̠r̠y̠
I’ve been with Ameriprise and RiverSource since the early 2000s, and I wouldn’t recommend them to anyone seeking responsive, client-centered service.My experience has been marked by a recurring cycle of mismanagement, contradictory advice, and increasingly dismissive treatment that no client should have to endure.I’ve been trying to transfer an annuity for years. Every time I try again, I’m met with lost paperwork, conflicting advice (different answers every time I call), and forms that feel like booby traps. These forms are not fillable, and Ameriprise’s digital infrastructure is far behind industry standards. The process is exhausting and opaque. Eventually, I have to give up—only to repeat the cycle again later when I work up the courage.Most recently, I was treated with outright disrespect by a customer service rep. It was the final straw. Ameriprise’s priority is clear: keep your money under their management, no matter how poorly they treat you.If you're just starting out, think carefully before committing. If you're a legacy client like me, you're not alone in your frustration.
I've been an Ameriprise client and paid yearly for advisory services, trusting that my advisor and the company would act in my best interest-as they are both legally and ethically obligated to do. Unfortunately, that did not happen. When I decided to move my IRA to a new company, I personally called my advisor out of respect, as we had always had a great working relationship and I genuinely trusted her. Even so, Ameriprise handled my transfer extremely poorly. They sent my IRA funds through regular mail- no tracking number, no overnight delivery, and no communication. The new transfer paperwork that my new company submitted clearly included an option for overnight mai., yet Ameriprise chose not to use it and now claims that no one requested or authorized it. I was never contacted to confirm my preference-I absolutely would have paid for overnight or a wire transfer. To make matters worse, after the transfer was initiated, I was informed that I "no longer had an advisor", even though I had paid a full year of advisory service and we were only six months into that term.I want to note I never submitted paperwork to close my account-I was simply transferring funds at this time. It is unbelievable that a financial institution would send a client's retirement funds through regular, untracked mail. The lack of accountability, communication and care shown throughout this process is unacceptable. It's clear that Ameriprise only values clients as long as their money remains with them - the moment you move your funds, they stop caring.
First their website is a damn disaster everytime I turn around I have another website problem. I can never just sign in without problems. They never get back to you to fix problems and if you have a problem they want you to walk them through it so they can fix it. The company itself sucks but my advisor is good. Only thing is him keeping me with Ameriprise. Problems are on going!!!!!
Don’t ever work for Advisor name Jaysen Piche in Hawaii. He is the worst of the worst. He has been through 15+ assistants, all of them quitting within a year or less. He doesn’t communicate with anyone, he’s very rude, he sabotages your work and reputation and he’s very unprofessional. The company is keeping him because he makes alot of money for them. Never work for him
Ameriprise Financial is the WORST. They only recommend and push you into their internal products, the people are extremely aggressive, and do not care about your wishes or how you would like to invest. They are sketchy as hell and I wish I had never heard of them. Dealing with them has been a complete disaster. It would not surprise me at all if they are found to have illegal and fraudulent business practices, based on how their financial advisors behave. My experience over the past 5 years has been horrific and traumatizing. AVOID AT ALL COSTS.
I strongly caution anyone against trusting Ameriprise with their money. After moving abroad a few years ago, Ameriprise began harassing me to close my account — but made it impossible to do so from outside the U.S.They blocked me from making changes to my account, refused to help me sell my stocks, wouldn't let me add a (U.S.) bank account, and insisted the only way to withdraw funds was to send a paper check to a U.S. address — even though I don’t live there.I’ve traveled back to the U.S. three times just to try to close my account. Each time, Ameriprise created new hurdles. I finally managed to sell all my stocks, but they still blocked me from withdrawing my funds. They demanded a three-week verification period for a new bank account — even after I called from the U.S., verified my identity, and offered to conference in my bank to speed it up. Then they simply deleted my new bank details — for the third time.Their online system is outdated, messages get no responses, there’s no confirmation of submissions, and you can’t call them from abroad. It feels impossible to get real help unless you are physically in the U.S.Ameriprise’s systems are decades behind the rest of the world. I've lived in 11 countries across Africa and Asia without ever facing issues like this. Ameriprise is by far the worst financial institution I’ve dealt with — outdated, unresponsive, and completely lacking customer support. I deeply regret ever trusting them with my money. Stay clear of this awful business.
Ameriprise was recommended from a trusted friend. I had an IRA for a few years. In those few years my account never grew. I question if the investments needed to be changed. All I got was a no. After losing several thousands, I transferred all money to a different company, which I manage. The Adviser from Ameriprise never tried to reach out to me.
Claim your business profile now and gain access to all features and respond to customer reviews.
Ameriprise Financial, Inc. is an American diversified financial services company.
goinsfinancial.com
squareyards.com
debtrescue.co.za
wio.io
greensky.com
fintechnetworkadvisors.com
abcbullion.com.au
insureone.com
dharmamerchantservices.com
millionaireessentials.com