annsummers.com

3.1
3.1 Based on 161 reviews

Welcome to Ann Summers, the home of sexual pleasure, empowerment and unapologetic confidence. For over four decades, we’ve redefined what it means to feel sexy, powerful and fully in control of your pleasure. From seductive lingerie to the very latest in ...

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Average Rating

3.1

/
5

161 Reviews

5 Star
50%
4 Star
2%
3 Star
2%
2 Star
1%
1 Star
45%

All Reviews

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Review Time

Chris
Great shopping experience

I visited a shop today and had a pleasant experience with the lovely staff member. I struggled to choose the right underwear, but she helped me find the perfect size. I would definitely return. However, since it was my first time shopping from this brand, I noticed a 15% discount for first-time purchases online, but I wasn’t offered it in-store.

5
Date of experience: Dec 07, 2025
Alberta Walker
Steer clear of this seller

I will not shop here again. A refund has been processed, but I cannot recommend this seller. After a week, there were no updates, and the tracking number was ineffective. I contacted the shipping company, and they have not even received the package.

1
Date of experience: Dec 06, 2025
Bra fitting success

I stopped by my local branch without an appointment, and the staff member measured me by asking for my current size and assessing my fit, providing the correct size! I love the balcony bras and have been a customer for two years. I usually go for a different brand, but their prices are high. The staff member handed me two bras to try on, and the fit was confirmed when she came back. I asked her to dispose of my old ones, as I’ve lost quite a bit of size. Two bras for £28.80—yes, that’s right! They feel so comfortable. Measuring is free, and while appointments may be needed at times, I walked in without one. I highly recommend trying them!

5
Date of experience: Dec 03, 2025
Mandy Kelly
Terrible experience

Terrible experience. I ordered a strapless bra online, but received no confirmation email, though my payment was processed. When I inquired via chat—no phone support available for such a large company—they repeatedly asked for my order number, which I explained I didn’t have. The conversation shifted to email; they failed to follow through on their promises (e.g., returning my message by the end of the day) and kept asking about the order number, which I never received. Now, I have to ask my bank to initiate a chargeback, as the company is unhelpful. Avoid this seller.

1
Date of experience: Dec 01, 2025
Ethel C.
Excellent service

Excellent service and very easy to order from.

5
Date of experience: Nov 30, 2025
Sharla
Fantastic service

I visited last Saturday and struggled with my bra fit. I handed my selections to a staff member, who suggested I try them on again because I wasn't the size I thought I was. She had seven years of experience fitting bras. She returned with a cup size three sizes larger and one size smaller across the back. I was amazed at the difference in my shape and ended up buying two colors! The service was exceptional, and I didn't even need a tape measure.

5
Date of experience: Nov 29, 2025
Shawna
Friendly and professional staff

I went shopping with three friends at a local store. Two staff members were incredibly helpful and friendly. Initially, we were just browsing, but three of us ended up getting measured for bras, and all four of us purchased underwear! It turned out to be a fun experience!

5
Date of experience: Nov 29, 2025
Tyranus98
Helpful staff

The staff member was very helpful in selecting a bra set. She was friendly, and I will definitely return. It was at a local shop.

5
Date of experience: Nov 29, 2025
Patenzo60
Never shopping here again

I will never shop here again. A refund has been processed, but I can't recommend this seller. After a week, there were no updates, and the tracking number didn’t work. I contacted the shipping company, and they haven’t even received the package.

1
Date of experience: Nov 28, 2025
Supportive staff at the center

I visited a shopping center today and was anxious about buying underwear since it's been a while since I treated myself. After losing weight, I was unsure of my size. A lovely staff member offered assistance, listened to my concerns, and provided plenty of advice. I truly appreciated her time and help, and I ended up buying a stunning bra and panty set that boosted my confidence. I will definitely return for more help!

5
Date of experience: Nov 25, 2025

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Business Details

  • Welcome to Ann Summers, the home of sexual pleasure, empowerment and unapologetic confidence. For over four decades, we’ve redefined what it means to feel sexy, powerful and fully in control of your pleasure. From seductive lingerie to the very latest in toy innovation, everything we create is designed to make you feel extraordinary, inside and out. Our lingerie is more than beautiful, it’s thoughtfully crafted to flatter, empower and excite. Whether you’re looking for elevated everyday styles with a sensual twist or provocative statement pieces to embrace your bolder side, each collection celebrates every curve, every shape and every desire. When it comes to pleasure, we’ve proudly led the revolution. As the authority in sexual wellbeing, we bring you world-class vibrators, innovative toys and pleasure enhancing accessories that turn solo or partnered play into unforgettable, confidence building experiences. From indulgent lubes and silky oils to sensual fragrances that heighten desire, every detail is designed with your pleasure in mind, helping you feel powerful, desired and in control. Because when it comes to pleasure, nobody does it quite like Ann Summers, where desire meets design, and confidence is always the sexiest thing you can wear.See more

  • language https://www.annsummers.com

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