Name: turtlebeach.com
Telephone: 000000000
Rating: 4.7

Penelope Sanders Guest

My Go-To Gaming Headsets

I have trusted these gaming headsets for years and they continue to be my favorite. After upgrading my console, I was thrilled to find they were compatible. I highly recommend them and remain a devoted fan!

Date of experience: Jan 08, 2026

Tori Guest

2 months ago

Frustrating Experience with Wireless Headset

The wireless headset I bought had issues after a few days, as my friends couldn't hear me during gaming sessions. I'm very disappointed and will not consider this brand again.

Date of experience: Jan 02, 2026

Frances Kelly Guest

2 months ago

Customer Service Issues

I ordered a gift but faced significant delays due to shipping issues. The service was unhelpful and required excessive paperwork for replacements, which was frustrating. It took a month to finally resolve my order.

Date of experience: Dec 31, 2025

CM Guest

2 months ago

Reliable Gaming Headset

I've been using these headsets for years and they are my top choice. After upgrading my console, I was pleased to find compatibility with my previous models. I highly recommend them and I'm a loyal fan!

Date of experience: Dec 29, 2025

Penny Guest

2 months ago

Connection Problems with Controllers

The controllers fail to connect after some time of inactivity, which is very frustrating.

Date of experience: Dec 14, 2025

Eadwulf Lewis Guest

2 months ago

Low-Quality Headsets

These headsets are of very poor quality. The Bluetooth connection is unreliable and they take too long to turn on or off. Updating the headset requires a PC or Mac, which is inconvenient. I wouldn't buy again.

Date of experience: Dec 07, 2025

Mabel Parker Guest

3 months ago

Immediate Disappointment

I had to throw away the headset shortly after purchase because it was too difficult to set up. After watching several tutorials, I still couldn't get them to work. I strongly advise against buying.

Date of experience: Nov 23, 2025

Christy Fisher Guest

3 months ago

Mixed Feelings on New Designs

I own several products from this brand, but their new designs have not impressed me. I appreciate that they still support previous customers, but I miss the quality of earlier models. I likely won't purchase from them again.

Date of experience: Nov 22, 2025

saltyjack332993 Guest

3 months ago

Unhelpful Customer Support

I mistakenly provided the wrong address for my headset order and the support team was unhelpful in resolving the issue. I was caught between the support and shipping companies for a week. Eventually, my order was returned and I was promised a refund, but the overall experience was frustrating.

Date of experience: Nov 18, 2025

Curtis Howard Guest

3 months ago

Extremely Poor Customer Service

The level of service I received was unprofessional. Despite providing proof of purchase, my concerns were dismissed. It took weeks for my return to be processed, and I have yet to receive a response on my expensive product that failed after a month. I strongly advise against this brand.