Review Time
I have had nothing but terrible experiences with this company and their customer service. I completed several offers from their offer wall through super.com and freecash.com and every time I do I never get paid. Despite following their instruction my interaction gets recorded but for some reason the completion never does. When I submit the required proof of completing these offers all I receive is a pointless apology from their customer service department and a list of possible reasons my completion was not recorded and that they will not be rewarding me . They still however take the proof that I submit to them and use that proof to get paid from the companies they advertise for yet still do not pass payment on to its customers as is the model for their business. I know this because I have contacted a couple of these companies directly and they have confirmed they did pay out to this company for me signing up through them. This is Classic example of corporate greed and their practices need to be investigated and audited.
Delivery was recorded as no one at delivery address as someone was present all day. Queried by telephone and when checked it was confirmed this was incorrect and was then noted as access problems. This must also have been incorrect as we and our neighbours have various deliveries and even the weekly dust cart has no problems with access. Very annoying as we had completely changed our plans for the day of delivery to ensure no problems with delivery. This resulted in a 15 mile round trip to your "local" collection point.
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