Review Time
Claims Processing: We have been impressed by Easy Claim app!. Our employees have reported that the Online Claims Portal is user-friendly and reimbursements are processed without unnecessary delays.
Customer Support: Your broker, VanderSure Co., Ltd, have been professional and responsive. Any questions regarding Benefit Coverage or policy changes were handled with clarity and empathy.
Network Accessibility: The extensive network of Participating Providers has made it easy for our team members to find quality care close to their homes and workplaces.
My husband had a scheduled surgery on 12-FEB-2026 and everything had been handled well with the team from pre-admission, to admission, to discharge. All we had to do in the hospital was to wait as their internal team had already arranged everything for our convenience.
Outstanding service and valuable clarifications provided by the representative. Not only do they possess extensive product knowledge, but their additional help and information are truly praiseworthy. For someone like me, who lacks deep understanding and patience for details, navigating the processes became effortless. Once again, heartfelt thanks to the representative!
I recently had the pleasure of interacting with the customer service team, and I can't express how impressed I am! From the moment I reached out, they delivered timely and accurate advice to address my concerns. If you're in search of a dependable and responsive insurance partner, I highly recommend this service! Their dedication to customer satisfaction is truly admirable.
At times, I feel a bit frustrated waiting for responses. However, my strong working relationship with my account handler has made the experience much smoother. Overall, I have a good experience with the service and look forward to continued collaboration.
Sometimes, I find it frustrating to wait for replies. However, my account representative has built a great working relationship, making the overall experience much more enjoyable. Overall, my experience with the service has been positive, and I look forward to ongoing collaboration.
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APRIL International conçoit, distribue et gère des solutions d'assurance et des prestations d'assistance au service des particuliers, voyageurs ou expatriés, et aux entreprises. Nos équipes s'appuient sur de solides partenaires, distributeurs et prestataires médicaux et sont ainsi capables d'intervenir partout dans le monde.
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APRIL International Care France, an insurance intermediary registered with ORIAS under number 07 008 000, designs, distributes and manages insurance solutions and assistance services for individuals, travellers, expatriates and businesses. Thanks to our strong partnerships with distributors and medical providers, our teams are able to provide services anywhere in the world. See more
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