arise.com

1.2
1.2 Based on 25 reviews

Flex 40% in hours. Discover the outsourced customer service solution that leverages a network of independent, micro call centers to exceptionally service your customers’ needs....

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Average Rating

1.2

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5

25 Reviews

5 Star
4%
4 Star
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3 Star
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2 Star
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1 Star
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Ruth
They can’t get away with my money

They can’t get away with my money. I will sue them.

1
Date of experience: Jun 30, 2025
Worst company ever to work for

Worst company to work for i wish I could give them a 0 star last week on the 22 of January they blocked me from their platform saying it's for security or location reason and I've been working with them for over an year now when I reach out to partner support they told me to reach out registration team I reach out to them they told me that they can't do anything about it I should reach out to compliance team when I reach out to compliance team I've got nothing no response all am getting is just running around in circle I have send ten email to that team and it's been a week now since it happened and I haven't gotten any help yet this company is the worst as a agent you got no help when you went to partner support it seems like they don't know what they're doing I think they need to train them some more information about their company all I want to say my friends please don't waste your time on this company all you get from here is just stress and disappointment

1
Date of experience: Jan 22, 2025
Bradley S.
This is not a good platform

Work for arise for over four years through multiple programs. Hours fluctuate, wildly, sometimes you can get all the hours you want sometimes you can’t even get hours for a week. Although some of the feedback you get from your team lead is good, they’re not in the loop for anything really. Very little support you have to use an AI to get your support. And you have to pay for that. They take that out of what you get paid. They don’t put anything in writing other than your SOW. Steer clear! Run! You are worth more than this company!

1
Date of experience: Nov 15, 2024
Jenny
Dropped from certification with contradicting reasons

As a certification student, I was dropped from the classes because of my attendance. The rule of the attendance is 2 days. However, I only missed 1 day.I was given all sorts of different reasons.When I raised this internally, I was actually told the issue was an internal glitch that has removed me from the classes and that it is resolved.Later, I was told it was my participation which is odd because I asked them to investigate my participation through the tools, chats and other form of resources they have to see if I actually participated.Overall, I feel mistreated after all the time and money I put into this, starting my own business and all of a sudden, I got dropped for unconvincing and contradicting reasons.

1
Date of experience: Oct 08, 2024
Fred P.
worst platform for small Canadian call center companies

worst company for small ibos as they give opportunities to only the so called big ibos (with many agents) so if you are a small Canadian company then do not bother to ask your agents to enroll on this platform as the only open opportunities to the big ibos and that was confirmed by one of their enrollment support agent. So disappointing and unfair!!!

1
Date of experience: Oct 01, 2024
Jonni Cook
DO NOT WORK HERE

DO NOT WORK HERE, out of india. SCAM

1
Date of experience: Aug 25, 2024
Julien9185
I paid $30 for a background check and…

I paid $30 for a background check and missed one day of training because I was sick with a fever and they dropped me. The training is a joke, the company is a joke don't waste your time or money on this place. You will work for $10 an hour at the most

1
Date of experience: May 03, 2024
Edwin Reed
Scam! Beware of this "company".

This company makes you pay for everything including equipment, background checks, and even $20 to secure a spot in a class if you find a client you're interested in. I had gotten sick & had to be admitted to the hospital, & was told too bad, I would lose my $20 class "deposit", and be dropped from training. You don't even get paid for training. Training is usually 5 days a week, and on average 4 hours a day of instructor led training, then you're expected to do another 2-4 hours a day of self led training for $0.00. When I let them know I was in the hospital, they didn't even ask if I was okay. If you drop or are dropped by three clients in a 90 day period, you are banned from trying to apply for at least one month. Since I had to drop 2 classes due to hospitalization, any documentation was not accepted, and then I found out everyone gets paid differently, and I was making a lot less than others, so I dropped the 3rd class. In that time they got to keep my $20 deposit as they don't want any excuses whether you are on your death bed, in the hospital, or any reason at all even with documentation. I was never even asked how I felt. Arise and Work at Home LLC work together, and Work at Home LLC doesn't even have a real email address. They use a free Gmail account. Since I was hospitalized twice, and found out I was making less than others for a class, I dropped the 3rd one, and nobody said anything to me until I finally got in touch with their support who said I'd have to wait 30 days, then could try to sign up for another client, and everytime I logged in, everything was full. Without reason or notice, I suddenly get an email that I've been removed from their site, but can create a new profile, pay the same charges again, and repeat. Since they already had my SSN and phone number on file, I had no way to advance from just trying to register to the portal. These companies are involved in class action lawsuits and there should be more. They take a portion of each paycheck and then an additional percentage based on net pay for that period. You're better off with real companies that people know and trust. A lot of call centers with people that are rude, uneducated, and unmotivated are actually clients of Arise or Work From Home LLC, so if you've had some horrible calls with a call center, it's likely them. Stay away! It's all a scam. They'll take your money then throw you off the portal.

1
Date of experience: Apr 06, 2024
Jared M.
Charged $30 for a job already full that should have been closed.

Good morning, Thank you for expressing interest in the April 8th Princess customer service opportunity. All of the available class seats for this opportunity filled on March 25th and due to a system update that was deployed on that date you were not removed from class at that time. If any of the current agents drop for any reason I will reach out to see if you are interested in rejoining. I do apologize for any inconvenience this may have caused but we will have another Princess class available in the portal soon.This is the email I got today from them about the class I paid $30 for a place in. I PAID 30 DOLLARS FOR A CLASS THAT WAS ALREADY FULL. THEY DECIDED TO KEEP A CLASS AVAILABLE AND ACCEPT CHARGES OF $30 FOR PEOPLE TRYING TO GET INTO IT FOR A JOB.DO NOT EVER TRY TO WORK FOR THE SCAM OF A COMPANY. THIS GARBAGE BUSINESS THAT SHOULD NOT STILL HAVE ITS DOORS OPEN AND SHOULD BE INVESTIGATED.

1
Date of experience: Apr 01, 2024
Nehemiah Barnes
Worst company in the world

Worst company in the world. You guys treat Jamaicans like dogs. Clients are even worst. You get persons and then not give them the amount of hours that you informed them that they would get. Work and then your pay is short. No overtime no benefits, no bonus. Being paid less than what Americans are getting and then having the nerve to tell us accept what we get.

1
Date of experience: Mar 14, 2024

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Business Details

  • Flex 40% in hours. Discover the outsourced customer service solution that leverages a network of independent, micro call centers to exceptionally service your customers’ needs.

  • language https://www.arise.com

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