artisansofscotland.com

5
5 Based on 21 reviews

We love Scotland. It’s breathtakingly beautiful, steeped in history and heritage and has a fantastic culture of design and craftsmanship. There’s something special about this land we’re fortunate to call home. Throughout the country there are people wit...

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Average Rating

5

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5

21 Reviews

5 Star
95%
4 Star
5%
3 Star
0%
2 Star
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1 Star
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Outstanding Service for a Special Occasion

I ordered a sporran as a gift for my fiancé to wear on our wedding day. Given the circumstances, it was a somewhat last-minute order. I reached out to inquire about delivery times, and the representative provided quick updates. When I learned there would be a slight delay with postage, he kindly called to assure me that if any issues arose, he would personally deliver the item to our home before the wedding. This eased my mind significantly, knowing everything was under control with a backup plan. Fortunately, the item arrived by post on time, but I truly appreciate the outstanding service and the thoughtful offer during a stressful time.

5
Date of experience: Dec 17, 2025
MadKoinkoin20
Excellent Customer Care

The level of customer service here is simply exceptional! The representative was wonderful to work with, being both helpful and efficient. The belt and buckle I purchased were of top-notch quality and exceeded my expectations. I can wholeheartedly recommend this service.

5
Date of experience: Nov 20, 2025
Newt B.
Custom Sporran Order - 10/10

I placed an order for a custom sporran and was initially a bit apprehensive about spending over £300 online from a site I hadn't used before. However, I am thrilled with the results. The turnaround was incredibly fast, and the quality is outstanding. I have high standards for my highlandwear and will proudly wear my new sporran! Absolutely deserving of 5 stars, and I will definitely return for more.

5
Date of experience: Aug 14, 2025
LM47
Exceptional, Tailored Service

We cannot recommend this company highly enough. The representative provided an exceptional, personalized service—addressing all our questions quickly, sharing detailed photos, and even delivering our sporran in person to meet a very tight deadline. The product quality is remarkable, and we loved being able to customize every detail to create a cherished family heirloom. Huge thanks to everyone involved!

5
Date of experience: Aug 13, 2025
BenPhil4926
Going Above and Beyond

The service here truly goes above and beyond. I had originally ordered a kilt suit from another company, but they couldn't provide my preferred jacket. The alternatives weren't satisfactory, so I sought help elsewhere. The representative sourced the jacket in the next size up for me and offered multiple solutions to ensure I had the exact jacket for my wedding day. He even provided details of a tailor who made it fit perfectly. I couldn't recommend this service more highly. What a fantastic team!

5
Date of experience: Jul 11, 2025
Sheryl Reed
Outstanding Customer Assistance

I ordered a sporran as a gift for my fiancé to wear on our wedding day. Given the current circumstances, it was a bit of a late order. I reached out to check on delivery timelines, and the representative provided prompt updates. When I found out there would be a slight delay with postage collection, he called to reassure me that if there were any issues, he would personally deliver the item to our home in time for the wedding. This really eased my mind leading up to the big day, knowing it was in capable hands with a backup plan. Fortunately, the item arrived by post on time, but I am grateful for such exceptional service and the generous offer to help a stressed bride-to-be.

5
Date of experience: Jun 09, 2025
Noel Wilson
Great Experience and Quality Product

I purchased a pair of ghillie brogues for my son. The product is excellent and well-priced for its quality. As I bought it unseen (since the vendor doesn't have a retail outlet), communication with the team was quick, responsive, and informative, which helped me select the right product and size on the first try. They also offered a solid returns option if needed. I would recommend this service and will definitely buy again.

5
Date of experience: May 28, 2025
Roman Morgan
First-Class Service

First-class service. This is our second custom-made sporran, and they are stunning. It's so special to have initials and clan crest engraved on the back. Made to our exact specifications, it's a truly personal gift.

5
Date of experience: May 27, 2025
brOOly8573
Quality Ghillie Brogues

I purchased the Goodyear ghillie brogues and called for some advice on sizing. They are absolutely the best kilt shoes I've ever owned—super comfortable and crafted with high-quality workmanship.

5
Date of experience: May 02, 2025
Jonny
Genuine Business with Helpful Staff

This is a very genuine business with such helpful and polite staff. I ordered one of the Celtic ruana wrap shawls, which is a beautiful and high-quality garment. The colors are rich and vibrant. After placing my order, the company called to let me know that the garment had just been finished by local weavers and would be shipped promptly. What an impressive service! I am thoroughly impressed and would recommend buying with confidence.

5
Date of experience: Mar 31, 2025

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Business Details

  • We love Scotland. It’s breathtakingly beautiful, steeped in history and heritage and has a fantastic culture of design and craftsmanship. There’s something special about this land we’re fortunate to call home.

    Throughout the country there are people with immense skill who are using both modern and traditional methods to handcraft beautiful Scottish products. We think these products, and the people who craft them should be celebrated across the world. The Artisans of Scotland.See more

  • email hello@artisansofscotland.com
  • call 01316100062
  • language https://artisansofscotland.com

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