Review Time
Customer service was great, selected the exact size and color I asked for in my exchange order with every item and was very prompt with all of my inquiries regarding my order.
Terrible customer service. I made a $1200 purchase, two expensive sweaters, during the 15% off for Martin uther King celebration, "discou8nt taken at checkout". Well I checked out and no discount. I contacted customer support and "jean" "Horowitz" responded that they will apply the credit. A month leter, ntohing. I have received 5 emails promisiung to refund the money ($180) but nothing. The most recent email stated, "Apologies, I will take care of this immediately" They didn'tNot trustworthy
Don't not order from them. Don't take my word go to the site and try to contact the customer service number, you'll never get a text or call back, if you try the customer service@ coogie.com customerservice without space site doesnt allow to us to put real email address in the reviews.your emails will get bounced back. It's really good knock offs there shipping out of NYC
No stars ! Horrible service and selling things they don't have in stock ! Ordered a jogging suit two weeks in advance. Says next day shipping, a week passes by and nothing. I reach out via email since there isn't a number. The respond back after the third email in two days, saying it wouldn't be in stock for two more weeks. Why are things available to buy when not in stock. i would not have spent $700 to wait a month for an outfit. They tell me i can switch my order and they will have it to me in time for my event . So I settle for something I didn't really want , they expedite the shipping. The delivery was just the pants! Complete Bull ! So I reach back and the guy says I don't know what our warehouse is doing. So today is the day of my event and all I have is pants. The top wasn't shipped on time. Complete waste of time and money. When I buy luxury clothes from anywhere else you get your product in 3 days .I will never spend money with you guys again and will be sending the entire outfit back for a refund once I revived the top. Bad Business will have you guys out of business Real Soon. Don't buy from here !
This is my third time ordering from this site, and I’ve had a wonderful experience each time. I recently purchased two pillows from the home goods section—absolutely love my Jade Pillow and Noir Classic. They’re both excellent quality and exactly what I was looking for. I’ll definitely be ordering more in the future!
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