Review Time
I placed an order 3-26 for the monogram Easter Egg. I received a notification 3/31 supposedly from USPS saying delivery can't be completed because the zip code is wrong. I verified all my info was correct. I emailed Artvera Print today, 4/2, and have not received any response. Maybe I'll get one here. Very disappointed and am starting to think maybe this is a scam.
Jamie was very professional and prompt with helping me out with an item I ordered and a refund. I would give Jamie a five star but as for the website it should advertise how long an item would take to get to your door. I ordered an Easter gift for my granddaughter March 18 and two weeks later I reached out because I hadn’t seen it. Jamie is one of the customer service reps and was very helpful. This company needs to tell you how long an item will take to get to your doorstep. Mine was 7 to 9 weeks after reaching out two weeks later. It would’ve been well after Easter, so that’s why I canceled.
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