ashbourne-memberships.co.uk

4.7
4.7 Based on 21 reviews

Direct debit collections, debt recovery, integrated software solutions and online digital marketing to attract new members for your gym or club....

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Average Rating

4.7

/
5

21 Reviews

5 Star
86%
4 Star
5%
3 Star
5%
2 Star
0%
1 Star
5%

All Reviews

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Review Time

Angharad Davies
I needed to cancel my membership at the gym and I also owed an outstanding payment. Megan contacted

I needed to cancel my membership at the gym and I also owed an outstanding payment. Megan contacted me and she was so super friendly and helpful, I couldn’t ask for more. This wonderful human deserves a bonus of some kind. Thanks Megan for helping me.

5
Date of experience: Mar 02, 2026
Josh
Very quick turnaround when dealing with…

Very quick turnaround when dealing with Ashbournes which is great. I appreciate their sympathy when rectifying issues as well. Thank you Charlie, I appreciate your help!

5
Date of experience: Feb 11, 2026
Amara Lewis
I was due for long term sick leave due to an operation and would not be able to gym for 4-6 months a

I was due for long term sick leave due to an operation and would not be able to gym for 4-6 months and subsequently froze my membership until i could return.

There was a bit of a mix up in how i done it and so Ashbourne reached out to me.

I dealt with Megan throughout and she was brilliant. She was really patient regarding my reply time considerate of the operation and was really fair, transparent and reasonable too.

I really appreciated that Megan took the time to listen and appreciate the mix up and subsequently really looking forward to resuming my membership again once able.

Thank you again Megan

5
Date of experience: Feb 10, 2026
Emily Watson
Quick and easy response

Quick and easy response which my enquiry solved.

5
Date of experience: Feb 09, 2026
Pierre
Over the phone was quick

Sophie and Charlie helped me over text within a few hours, email is slow but phone seems to be the quickest way

5
Date of experience: Feb 05, 2026
Consumer
Amanda in customer service was quick to…

Amanda in customer service was quick to help me with my issue. Thank you

5
Date of experience: Feb 04, 2026
conversation with Zoe

I had a conversation with Service Advisor Zoe, who was highly informative and provided all the information I required. Thanks again Zoe ❤️

5
Date of experience: Feb 04, 2026
Thomas Silcox
ABIGAL CUSTOMER SERVICE

ABIGAL CUSTOMER SERVICE5* service. Issue resolved immediately.

5
Date of experience: Feb 04, 2026
Amara Lewis
I was due for long term sick leave due…

I was due for long term sick leave due to an operation and would not be able to gym for 4-6 months and subsequently froze my membership until i could return.There was a bit of a mix up in how i done it and so Ashbourne reached out to me.I dealt with Megan throughout and she was brilliant. She was really patient regarding my reply time considerate of the operation and was really fair, transparent and reasonable too. I really appreciated that Megan took the time to listen and appreciate the mix up and subsequently really looking forward to resuming my membership again once able.Thank you again Megan

5
Date of experience: Feb 03, 2026
L Francis
Lovely customer service

Megan was very helpful & responsive customer service, responded promptly, sorted out what I needed to be sorted out quickly, very friendly

5
Date of experience: Feb 02, 2026

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Business Details

  • Direct debit collections, debt recovery, integrated software solutions and online digital marketing to attract new members for your gym or club.

  • language https://www.ashbourne-memberships.co.uk

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