Review Time
Funds withheld for near 2 years – no resolution, no timeline
Review:
I have had an extremely negative experience with Asianconnect.
My account has been under “review” for neae 2 years, and during this entire time my funds (approximately 14.000) have been inaccessible.
What makes this situation even worse is that I have fully completed all verification requirements requested by their team, including:
* Multiple video verification calls (Skype and WhatsApp)
* Submission of bank documents -- 2 bank
* Full personal identification documents ( id , driving l, passport, all bills el power, whater, ad literaly all)
* Receiving and responding to a physical verification letter with their Code from philipines them send
* Sending multiple selfies holding a paper with their company name and requested dates
Despite fulfilling everything they asked for, my account remains unresolved with no clear explanation, no justification, and no defined timeline.
Big things -- I am not dirthy player, fixer or something similar, there no any specific event problem, mostly my money is deposit.
I can use betting, obviosly just cant withdraw coz need to "verify indetity" wich them for some reason no whant. when i oppen their page my indetity was verified, wich fact is more weird -- latter rhem said need verifiy again and never end
Their support responses are generic and repetitive, stating that the case is still under review, but without any concrete progress or accountability
At this point, this is no longer a normal verification process — it feels like indefinite withholding of funds.
I am sharing this publicly to warn future clients. I am fully prepared to document and publish this entire case, including all communications and evidence, my name , if this situation is not resolved.
I have my name, adress, job, bank acc, family, 46 year, and nothing from this mean to them to verify account
I strongly advise others to be cautious before trusting this company!!!
Funds withheld for near 2 years – no resolution, no timelineReview:I have had an extremely negative experience with Asianconnect.My account has been under “review” for neae 2 years, and during this entire time my funds (approximately 14.000) have been inaccessible.What makes this situation even worse is that I have fully completed all verification requirements requested by their team, including:* Multiple video verification calls (Skype and WhatsApp)* Submission of bank documents -- 2 bank* Full personal identification documents ( id , driving l, passport, all bills el power, whater, ad literaly all)* Receiving and responding to a physical verification letter with their Code from philipines them send* Sending multiple selfies holding a paper with their company name and requested datesDespite fulfilling everything they asked for, my account remains unresolved with no clear explanation, no justification, and no defined timeline.Big things -- I am not dirthy player, fixer or something similar, there no any specific event problem, mostly my money is deposit. I can use betting, obviosly just cant withdraw coz need to "verify indetity" wich them for some reason no whant. when i oppen their page my indetity was verified, wich fact is more weird -- latter rhem said need verifiy again and never endTheir support responses are generic and repetitive, stating that the case is still under review, but without any concrete progress or accountabilityAt this point, this is no longer a normal verification process — it feels like indefinite withholding of funds.I am sharing this publicly to warn future clients. I am fully prepared to document and publish this entire case, including all communications and evidence, my name , if this situation is not resolved.I have my name, adress, job, bank acc, family, 46 year, and nothing from this mean to them to verify accountI strongly advise others to be cautious before trusting this company!!!
Hello I'd like to inform you that the PS3838 website is taking a very long time to verify my account. I completed verification on April 10.04.2026, and they haven't given me any information about when I can withdraw my money!!! This is not normal. I've been waiting a week for my account to be unblocked.
I've been a client for several years and never had any issues with AsianConnect.Fast verification, stress-free deposits/withdrawals, responsive customer service.It’s the best way to access Pinnacle via PS3838 and OrbitX (Betfair).Honestly, if you want to bet seriously, this is the only real solution.
I've been using Asian Connect for a while now, and everything works smoothly. Account setup was fast, deposits and withdrawals are processed quickly, and the support team is always helpful and professional.They offer access to top-tier bookmakers with great odds, and I’ve never had any issue with limits or payments. Highly recommend for anyone looking for a serious alternative to traditional bookmakers.
have been waiting since December 2024 to withdraw €40,000 from my AsianConnect account. It is now June 2025 — over 7 months — and I still have no access to my funds.Throughout this time, I have fully complied with every request from their KYC and Audit teams, submitted all required documents, and followed up multiple times. Despite this, I only receive vague replies such as “we are coordinating with the Audit Team,” with no actual progress or concrete updates.No estimated timeline, no explanation for the delay, and no sign that this issue is moving forward at all — even after repeated follow-ups and promises that the case is being prioritized.I expected a professional platform. This experience has shown the opposite — lack of transparency, accountability, and basic support for long-time users.I am ready to share all relevant correspondence and documentation if anyone wishes to see how this case has been handled. At this point, I am considering taking regulatory action and making my case more public to warn others.
It is clear that you have liquidity problems and because of that you ask for more and more documents for verification. Avoid at all cost scam sports book that uses verification as a crutch to steel your deposit will not be able to get verified thus no withdrawals.
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