Review Time
The website advertises that you can join for "$1". What it does not say (in any clear way) is that immediately after you pay $1.. you are ALSO obliged to pay a $55 per month membership fee. I contacted the company less than 1 hour after trying the service (unsuccessfully) and was told that, "my membership was canceled."This would have been fine except when I checked my bank I found out that I was still being charged $55. Customer support said it is impossible to cancel the $55 charge, because I agreed to pay it.(Of course, I was completely unaware of this charge. This is where the fraud comes in.)Low-level staffers are instructed to not refund any money. The only way to get your money back is to talk to senior management. The revenue collected through this deceptive practice is clearly a substantial portion of their income... Or else they would not do it.
I would give them 0 stars, I only agree on the $5 ask service but they took $35 from my card. When I try getting a refund for it they reverse my refund saying I agree to $35 when I know I didn't. I even told them and they say it was ok, had to change my credit card just in case they take even more. Never going to ask.com again. 👎😠
DON'T DO IT!I did the 7 day trial. I called to cancel within the 7 days. Whoever I was talking to asked me for my info, she said she couldn't verify me and that she would look into it and call me back. I still haven't heard back until I looked at my bank statement and noticed they're charging me $74.00. Oh course they won't give me a refund.
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