Name: astralyn.co
Telephone: 000000000
Rating: 2.3

Taylor Guest

Awaiting a response regarding my smart watch purchase.

I am still waiting for a response from the support team about my smart watch purchase. It arrived promptly, but it did not include a charger and there were no instructions for obtaining one. This is my third attempt to reach out.

Date of experience: Jan 06, 2026

Butch Bell Guest

2 months ago

Disappointing Experience with My Order

Following the trend of other reviews, I've encountered issues with my order for three gold 3D reindeer. The items arrived today and are completely different from what was shown online. They are much smaller than expected, made of flimsy metal, and only powered by tiny cell batteries that are nearly impossible to see! I've sent a request for a refund, but after reading these reviews, I truly doubt I'll have any luck. I strongly advise against spending money with this service!

Date of experience: Jan 03, 2026

CB98 Guest

2 months ago

Extremely disappointing gift experience.

I received a product of very low quality for a Christmas gift. I had ordered a 3D glass book coffee mug, but what I got was a cheap-looking plastic mug lacking all the details of the glass version. I'm very let down; I advise others to avoid this.

Date of experience: Jan 02, 2026

Cynthia T. Guest

2 months ago

Unbelievable service - a company that won't refund a faulty item?

Unbelievable service - can you believe a company that won't refund a faulty item? They only allow refunds within 48 hours of receiving the product.

Date of experience: Jan 02, 2026

LC Guest

2 months ago

Not as advertised and poor customer service

I ordered Christmas reindeer for our front yard, but they looked nothing like the photo. They arrived as a flat pack and were much smaller than expected. I reached out for a refund, but after sending four emails without any resolution, I've decided to let my bank handle the situation. I wouldn't recommend this.

Date of experience: Dec 31, 2025

Increase Carter Guest

2 months ago

Extremely disappointing experience with this seller.

If I could leave a 0 star review, I certainly would. This seller is a complete scam! They sent me a very low-quality child's camera instead of the adult camera I ordered for £44.99. I strongly advise against using this seller for any purchases, as they only offer a 30% refund or require me to return the useless item to Asia at my own expense for a refund! Total scammers.

Date of experience: Dec 28, 2025

Nawe29 Guest

2 months ago

Order tracking was not accurate

The tracking of my order did not provide real-time updates. I intended to take it on my trip, but it arrived later than expected, and I couldn't use it.

Date of experience: Dec 24, 2025

Judith Turner Guest

2 months ago

Complete rip-off

This is a complete rip-off. My order, which was supposed to be a quality set of illuminated Christmas deer, turned out to be a cheap silver metal and white netting display with no lights at all. Do not purchase from this seller.

Date of experience: Dec 23, 2025

Colman Harris Guest

2 months ago

Avoid at all costs!

This is a total scam! I attempted to make a payment through a secure service for added protection, and they have since refunded me as my order was supposed to arrive three days ago.