firstlocalservices.co.uk

4.4
4.4 Based on 41 reviews

🚰 First Local Services are a 24/7 drainage repair, maintenance & survey company that employs a large team of highly-qualified, on-call engineers and friendly service staff. Have a drainage emergency? We'll respond with urgency!!...

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Average Rating

4.4

/
5

41 Reviews

5 Star
80%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
12%

All Reviews

Filter Reviews

Review Time

mistermonster05
Quick and exceptional service

The service was exceptional with a fast response time. The representative arrived punctually, demonstrating professionalism and skill, and completed the task efficiently. Thank you very much!

4
Date of experience: Jan 17, 2026
Impressive service

The service was impressive, with a quick response time. The representative arrived on time, showcasing professionalism and expertise, and completed the work efficiently. Thank you!

4
Date of experience: Jan 16, 2026
Niall P.
Quick and professional blockage resolution

They responded quickly and resolved the blockage efficiently and professionally. Kudos to the representative for their great work. Thanks again!

5
Date of experience: Jan 09, 2026
Winston Wilson
CCTV drain survey experience

I contacted a service for a drain CCTV to trace the route of my drains through the garden. An engineer from a related company arrived but found a partial obstruction just a meter in, preventing the survey. He suggested that the pipe might need excavation due to a possible collapse or displacement. Although I offered to dig it out myself, he then mentioned that he could attempt to clear the obstruction with a pressure washer, contradicting his earlier statement. The cost for this attempt was £80 for every half hour plus £60 for equipment use, with no guarantees. He was on site for about 20 minutes, mostly filling out paperwork, and given that he couldn't fulfill my request, I was surprised to be charged £235 in total. They advertise no call-out fees, but it felt like a money-making scheme. If you have deep pockets, go ahead; otherwise, consider alternatives.

1
Date of experience: Jan 07, 2026
Charlotte Walker
Prompt service and great communication

I called in the late morning and the issue was resolved by 4pm. The representative was excellent, communicated their ETA, arrived on time, quickly addressed the problem, and cleaned up afterward. Highly recommend!

5
Date of experience: Jan 06, 2026
PT36
Punctual and efficient

Arrived on time, got straight to work, was courteous, and kept me updated throughout the process.

5
Date of experience: Jan 05, 2026
Pepper
Very satisfied with the service

I had a professional and courteous representative who exceeded my expectations despite the challenging access. They persevered until the job was completed. I appreciated their effort, especially with the freezing equipment. Thank you!

5
Date of experience: Jan 04, 2026
Judith R.
Thorough and helpful assistance

The representative was quick and thorough, providing valuable advice on our issue.

5
Date of experience: Dec 20, 2025
Dislike_
Professional and clear communication

Very professional, with clear explanations of the charges. The representative was friendly, explained the process well, and I was able to settle the payment immediately.

5
Date of experience: Dec 19, 2025
Honor Patterson
Friendly and efficient service

Called out for a blockage and the representative arrived quickly. They were friendly and professional, working in a very tidy manner. I would definitely reach out again for future issues.

5
Date of experience: Dec 17, 2025

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