Review Time
Ordered a keychain online and got it. Then got a $29.99 charge, supposedly for a membership. I emailed them and said I never signed up, didn’t want to be charged, and wanted a refund for the$29.99. They replied as if I had signed up, offered customer service, and said they could cancel future charges if I wanted. I replied that I didn’t sign up and wanted a refund.
Got a reply that they would give me a 50% refund.
I said it was unacceptable and wanted it all back or if report them to my credit card company to dispute.
Just got an email that they would process my refund.
Now I get to wait for a refund.
Avoid these people, it’s a bait and switch operation. I’m sure they hope people don’t check their statements and catch these charges.
Automatic sign up for a membership is unscrupulous and should be against the law. Read the fine print and DO NOT DO BUSINESS with this vendor. When I called the number they wouldn't even say the company name. The BBB should not allow them to operate in the US.
I would like to share my experience with the platform. I have ordered multiple items, and the delivery was excellent. The quality of the products, including jackets and shoes, is impressive, and all items are dependable. I highly recommend this platform to everyone! 💪🏼
This is a great platform for making purchases that fit your budget. Products arrived on time as promised. While the packaging was satisfactory, it could benefit from additional protection, especially for clothing items. The support team is responsive, although responses may take some time. They are knowledgeable and assistive. There is a wide variety of products available, and navigating the website is straightforward. The payment process is simple and efficient.
I did not receive my $30 order. I contacted the support team, and they mentioned they would escalate the issue and get back to me within 48 hours. After several days without any update, I called their support line multiple times. They promised a short wait, but after 10 minutes, the call disconnected. The tracking number provided was invalid, which raised several concerns. This platform does not seem trustworthy and feels more like a scam. I would have been better off using another online shop.
I purchased a keychain online, only to find out it was from this platform. I paid around $12-15 for the keychain, and three days later, I was charged $30 for a 'VIP subscription' without my consent. There must be some hidden terms, but reputable companies shouldn't rely on misleading their customers for profit.
This is a solid website for making purchases that fit your budget. Items arrived within the expected timeframe. The packaging was adequate, though it could benefit from better protection, especially for clothing. Customer support is responsive, although it may take some time. They are knowledgeable and helpful. The product selection is extensive, and navigating the website is straightforward. The payment process is smooth and efficient.
Considering the mix of 'looks somewhat legitimate' but with 'many warning signs,' I would advise against making large purchases on this platform without being cautious. If you do choose to proceed, treat it as a high-risk situation: use a payment method with robust buyer protection, order low-value items first, and monitor shipping and tracking closely.
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