aupairinamerica.com

3.9
3.9 Based on 246 reviews

Au Pair in America is the nation’s first federally approved program for both U.S. families seeking au pairs to provide live-in child care, and international young people wanting to take part in a year long cultural exchange....

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Average Rating

3.9

/
5

246 Reviews

5 Star
65%
4 Star
5%
3 Star
5%
2 Star
5%
1 Star
20%

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EP73
Highly disappointing

I regret to say that our experience with the coordinator for au pairs in our area was highly disappointing. Throughout our interactions, she demonstrated a lack of responsiveness, which was especially concerning given the nature of her role. When our au pair reached out for assistance, the coordinator not only failed to provide the necessary support but also responded with unprofessional and unpleasant emails. This behavior is unacceptable and undermines the trust and reliability we expect from a service meant to ensure the well-being and support of au pairs.Instead of feeling supported and guided, our au pair was left feeling frustrated and isolated. It's crucial for coordinators in this role to exhibit empathy, prompt communication, and a willingness to help. Unfortunately, our coordinator's actions were quite the opposite.I hope that steps will be taken to address this behavior and ensure that future au pairs and their host families receive the respectful and helpful service they deserve.

1
Date of experience: Jan 31, 2024
Ginny Sanders
I'm just here to say thanks for…

I'm just here to say thanks for Stephanie Peacey and Patrycja Kolsut from the APIA office. They have helped me a lot in the process of meeting families. I am grateful for your help :)

5
Date of experience: Nov 27, 2023
Angela Brown
I'm just here to say thanks for…

I'm just here to say thanks for Stephanie Peacey and Patrycja Kolsut from the APIA office. They have helped me a lot in the process of meeting families. I am grateful for your help :)

5
Date of experience: Nov 27, 2023
Irene
I'm just here to say thanks for…

I'm just here to say thanks for Stephanie Peacey and Patrycja Kolsut from the APIA office. They have helped me a lot in the process of meeting families. I am grateful for your help :)

5
Date of experience: Nov 27, 2023
Slayerofszeto34
I just come back from my Aupair year…

I just come back from my Aupair year and it was a better experience than what I thought! I saw 13 states in 1 year and split my experience between New York (where I went through a friendly rematch) and Hawaii… my dreams comes true, and it end up been even better than my imagination. I just want to say a huge thank you to this program, that gave me the opportunity to live all of this.

5
Date of experience: Nov 10, 2023
Rebecca Morris
I just come back from my Aupair year…

I just come back from my Aupair year and it was a better experience than what I thought! I saw 13 states in 1 year and split my experience between New York (where I went through a friendly rematch) and Hawaii… my dreams comes true, and it end up been even better than my imagination. I just want to say a huge thank you to this program, that gave me the opportunity to live all of this.

5
Date of experience: Nov 10, 2023
I just come back from my Aupair year…

I just come back from my Aupair year and it was a better experience than what I thought! I saw 13 states in 1 year and split my experience between New York (where I went through a friendly rematch) and Hawaii… my dreams comes true, and it end up been even better than my imagination. I just want to say a huge thank you to this program, that gave me the opportunity to live all of this.

5
Date of experience: Nov 10, 2023
lolilator94
Just returned from my experience and I…

Just returned from my experience and I would recommend it to everyone for personal growth. I was looking for a cultural program, that would give me the opportunity to travel, learn about new ways of thinking and improve my level of English. I came across several agencies, but what made the difference was certainly the service and how we were followed during the entire experience. Thanks to Silvia for her professionalism and sweetness.If you choose a good agency and a good family with the same values, you could have an amazing experience that won’t forget.

5
Date of experience: Oct 31, 2023
Isaac C.
Just returned from my experience and I…

Just returned from my experience and I would recommend it to everyone for personal growth. I was looking for a cultural program, that would give me the opportunity to travel, learn about new ways of thinking and improve my level of English. I came across several agencies, but what made the difference was certainly the service and how we were followed during the entire experience. Thanks to Silvia for her professionalism and sweetness.If you choose a good agency and a good family with the same values, you could have an amazing experience that won’t forget.

5
Date of experience: Oct 31, 2023
Otis
Just returned from my experience and I…

Just returned from my experience and I would recommend it to everyone for personal growth. I was looking for a cultural program, that would give me the opportunity to travel, learn about new ways of thinking and improve my level of English. I came across several agencies, but what made the difference was certainly the service and how we were followed during the entire experience. Thanks to Silvia for her professionalism and sweetness.If you choose a good agency and a good family with the same values, you could have an amazing experience that won’t forget.

5
Date of experience: Oct 31, 2023

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Business Details

  • Au Pair in America is the nation’s first federally approved program for both U.S. families seeking au pairs to provide live-in child care, and international young people wanting to take part in a year long cultural exchange.

  • email hello@aupairamerica.co.uk
  • language https://www.aupairinamerica.com

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