Name: auroraskin.us
Telephone: 000000000
Rating: 1.2

Daneka Guest

Terrible product don’t buy it does not do what all their videos claim. Difficult to get refunds and

Terrible product don’t buy it does not do what all their videos claim. Difficult to get refunds and difficult to communicate with them. Big scam! Don’t buy!

Date of experience: Feb 22, 2026

Tiffany Guest

2 months ago

Disappointed with the LED wand's effectiveness

I purchased the LED wand based on the reviews from the company's website and social media. Unfortunately, they seem misleading. After using the device for a month, I haven't seen any results. I feel like I've been deceived. Save your money and avoid this product.

Date of experience: Jan 02, 2026

Charlotte Long Guest

2 months ago

Unpleasant experience with the device

The moment I applied the device to my skin, I experienced a jolt and a burning sensation. I was shocked, so I tested it again on my forehead, and it felt the same—hot and painful. I strongly advise against purchasing this. I'm currently seeking a refund and have contacted the support team.

Date of experience: Dec 25, 2025

B Sommers Guest

3 months ago

Do not purchase any products from this…

Do not purchase any products from this company. Their return policy is a joke and so are their products. They DO NOT WORK. The 60 days return is a scam, they make it near impossible to make a return. Run….

Date of experience: Dec 09, 2025

DONNA PERRY Guest

3 months ago

I ordered 2 items on November 10 th…

I ordered 2 items on November 10 th 2025 and had priority expedited 3 to 5 days but I have not received them yet!! I have reached out to customer service and through email but all I got was sorry for the inconvenience due to shipping !! Terrible customer service!! I have waited 10 days on these items and still the tracking says waiting for updates!!! They will tell you 3 to 5 days delivery but in reality it is well over 10 to 15 days!!! Or in my case probly longer than that!!! I will not order from them again!!!!

Date of experience: Nov 18, 2025

Donna Santoroski Guest

4 months ago

Aurora deserves no stars

Aurora deserves no stars. My red light massager came used and the inside of the box looked like it was in a tsunami. They sealed it in plastic after it was returned. Customer service is ridiculous I asked for a refund no response. I was told it will be reviewed. I sent them videos. I'm going to slander them on Tik Tok ,Instagram & facebook.

Date of experience: Nov 10, 2025

Fabiana Nery Guest

4 months ago

Awaful customer service and product can cause severe allergic reactions

Aurora skin has a terrible communication. They don’t respond emails. The product may cause you allergy as it happened with me, and after reporting the issue to them, they stopped answering me. I spent $155 and cannot use the products because they caused an awful allergic reaction. I had to see a doctor and take medication to solve my problem.

Date of experience: Oct 18, 2025

frozzie b Guest

5 months ago

Seriously

Seriously, zero stars. They sell fake products and blatantly lie to customers. They promise that if the item doesn’t work, you can return it for a refund—but the moment you send it back, they disappear. No response, no refund, nothing.Do not buy anything from them. It’s an absolute scam

Date of experience: Oct 10, 2025

Jayme Vasquez Guest

5 months ago

Do Not Buy

This device did nothing for my face and the return process is an absolute nightmare. The customer service takes days to respond and the requirements to return are outrageous.