Name: autotoolworld.com
Telephone: 87757062951
Rating: 4.6

Jennifer Wohlrab Guest

Can't get updates on my order and when I do they say the factory has moved the date out. When in fa

Can't get updates on my order and when I do they say the factory has moved the date out. When in fact I called the factory direct, the product was obsolete.
Called and emailed numerous times.....horrible service

Date of experience: Feb 18, 2026

Robert Roberts Guest

1 week ago

I ordered a cable reel in December 2025. It is now the middle of February 2026 and I still have not

I ordered a cable reel in December 2025. It is now the middle of February 2026 and I still have not received the unit! I have emailed multiple times and they promise to get me shipping information. I have not been told when it will ship or why it has not shipped. The promise of fast shipping must not apply to my order.....

Date of experience: Feb 18, 2026

Everett Benjamin Guest

1 month ago

Company has great prices. Every item I have ever ordered from this company shows it’s in stock onlin

Company has great prices. Every item I have ever ordered from this company shows it’s in stock online, yet it always takes weeks for it to ship and when you try to contact them, their response is ho hum. This company is playing with your money and shafting the consumer.

Date of experience: Feb 01, 2026

Juno P. Guest

1 month ago

Disappointing Experience with My Order

I placed an order for a 15mm wrench and a 10mm wrench on 10/9/25 and only received the 15mm wrench. After two weeks of trying to reach out via calls and emails, I received a message on 10-25-25 stating that the remaining wrench would ship by the end of the following week. Now, it's been over 2.5 months since then, totaling more than 3 months, and I still haven't received the wrench I paid for. There’s been no response to my calls, no updates, and no communication from the support team. I regret doing business with this company. I run multiple auto body collision centers and initially placed this small order as a test for a larger procurement of tools and equipment. I'm relieved to learn about their business practices now. I will wait one more day before I share my experience online. This feels more like a garage operation than a professional store.

Date of experience: Jan 12, 2026

Cory Guest

4 months ago

Shopping was easy

Shopping was easy. Shipped fast

Date of experience: Oct 24, 2025

Chris Guest

4 months ago

Great price, fast shipping

I got my order in 2 days at a price no one else could compete with. It’s tough to find items at a competitive price AND with fast shipping. Excellent overall experience.

Date of experience: Oct 24, 2025

David c Guest

4 months ago

They have a huge selection

They have a huge selection of some hard to get items. Been trying to find an Astro socket set that’s been sold out or have had the price jacked up. Shipping and communication was fast. Will definitely be browsing more of their inventory.