Review Time
The technician removed a wire link on the circuit board, thinking it was misplaced and causing my intermittent issue. After his intervention, my boiler completely stopped working, even after I replaced the link, which he later realized should have remained. He refused to include this in the summary report, despite my request. I ended up having to pay for a new circuit board, as he insisted that was the main fault. Interestingly, the new circuit board had a link in the same position. He claimed that turning the boiler off and on revealed the circuit board issue, but this seems unlikely given that my area experienced two power cuts recently without any problems.
The engineer removed a wire link from the circuit board, thinking it was incorrectly positioned and causing my intermittent issue. After this, my boiler stopped working entirely, even after he replaced the link, which he later realized should have remained. He refused to include this in the summary report despite my request. I ended up paying for a new circuit board, as he insisted that was the root cause. The new board had the same link in place. He claimed that switching the boiler off and on revealed the fault, but it's improbable, especially since my area experienced two power cuts recently with no issues.
Had our old boiler serviced. The engineer pointed out a leak issue with combustion gases that had damaged parts of our 12-year-old boiler, declaring it unsafe. I received a quote for a new boiler within hours. I checked around for cheaper options but found none who could complete the work quickly. They did the installation in two days and maintained cleanliness. While not the cheapest, all the engineers I interacted with were exceptional. You get what you pay for, in my opinion.
I had an exceptional experience replacing an old boiler and tank. They responded promptly and were incredibly accommodating. The team worked hard all day on a Saturday to install the new combi boiler in the loft. They were very tidy workers. The owner was very pleasant, only asking for payment after the installation was complete and I was satisfied, which is rare these days. I was thoroughly impressed with the entire experience. I would recommend them to everyone.
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GOGO Boilers are a family run business where quality of service and the needs of the customer always come first. With the absolute commitment of our staff, we aim is to meet your needs and make a positive contribution to your energy efficiency.
With over 35 years of specialist industry experience we have provided a wide range of services including boiler installation, servicing, breakdown and repairs. We can also provide landlord gas safety certificates, power flushing and many other services.
Our engineers are fully Gas Safe registered and trained to the highest standard of customer service to ensure we can maintain and repair heating and boiler equipment of all types, make and age at competitive prices.
We specialise in the installation of a vast array of products to suit every budget, with finance package options available to help that unexpected expense become a lot more manageable at a time of need.
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