Review Time
I just wanted to note how excellent their customer service is. I've been ordering their products for months now and ran into a small issue with a reward I redeemed. As soon as I sent a message I got a reply from a AI chatbot clearly articulating an understanding of my concern and that it was being escalated to someone to assist me. (While some people dont appreciate the use of AI, I think this is actually a good implementation of it). Less than 24 hours later I received a email from a person solving my problem. I've never seen such a efficient customer service department until now. This professional conduct make me want to be a customer even more as it shows my concerns being heard and resolved in a timely manner.
This review is more about their customer service than the product itself. Here I have had a really good experience. Even though the first contact point was during their absence via a chatbot, which I personally did not like so much, also because the chatbot came to uncorrect conclusions. The human support team following up on this however have been very good. Personal, precise, fast, easy to understand and flexible. So should you ever have to get into contact with their support team: don't worry :) they are good.
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Longevity supplements carefully formulated in Switzerland with science-based high quality ingredients, acting in synergy to target the signs of ageing.
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