Review Time
I placed a order on December 25, 2025 and two months later I have not received my order and there is no tracking information. Customer Service emails only states there are delays in shipping. This is the response after numerous emails back and forth. Im told no refunds until after receiving the item.
Do not order from here! I was so stupid to not check reviews. This is a scam. I ordered articles of clothing. Not at all what I thought I was getting. Cheap material. Made in China! Return policy is a joke. The website is so inviting. Horrible place. Someone should shut them down! Buyers beware!
Wish I had read the reviews prior to ordering. Do not order from this company. I thought I was ordering from a quality company, but still haven’t received tracking info or the product. I was told I could wait indefinitely for the product or be issued a partial refund. WTH? A partial refund for a product I haven’t received?
Ordered 2 hats a month ago , emailed them 5 times , just get auto generated emails, claiming to be owner. Never got tracking number , it’s been a month. Never buying from this company again. Contacting my cc to refund and cancel payment. Scam company in
If I could give a minus 1 star.. I would.. I wish I had gone online and read reviews… but the front page of their website showed 2 mature attractive women from Maine who supposedly own this store…The Celeste”fox fur” hat was a joke and nothing like the picture they posted online! Fake and cheap! They told me if I wanted to return it I would have to pay my own postage(!) and mail to China! I checked and the cost is ridiculous!Such a sorry way to run a business! Never again…& be warned!
Ordered two hats for Christmas gifts. I had no idea they were being shipped from China. They were poor quality and too small. I contacted Avery and was told I had to ship them back myself. The cost was $200+. I will never order from this company again & advise others not to as well. Their fancy website is misleading. Save your money & stay away.
Very poor rating. (I’d give them a “negative” minus -10 if the scale allowed it.)I ordered the Celeste™ | Fox Fur Hat. When the package came, about 2-weeks for delivery, the product was counterfeit and of very poor quality and very fake. When I tried to return the item that was shipped from California, Avery &Bennet told me I had to return it to China and they provided me a distribution address located in Guangzhou City, Guangdong ProvinceChina…really?????? I was not treated right and will never buy another thing from this company as I felt scammed by the inferior product they shipped. Be aware!!!! Also, reported them along with pictures to the BBB. Note: This is my first review. I’ve never taken the time to write a review in my life and this experience was so bad I had to take the time to warn other people.
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