Review Time
The Avery part of the order was, as usual, excellent. The problem, or concern is the delivery. “ Deliver to rear doorstep” is on the box.
The delivery drivers mostly seem incapable of reading this! The box is often left on a lower front step, which is open to the pavement, and at a bus stop. The drivers ring the bell once and leave. I am unfortunately chair-bound, and if my wife does not answer the door within seconds the driver is out of sight, leaving a too heavy package to be dealt with by an ageing person. Yodel are the worst culprits with DpD not perfect, but better,
I’ve heard it said that employees don’t leave companies, they leave bad managers!
Equally I’ve also heard it said that people buy from people.
Let’s start by saying that Averys is a great company, I’ve met many of the staff when I attended wine tastings in Bristol but my overall experience is enhanced by the very personal service I receive from Charlie!
After several years he now knows my preferences and I can be sure, when he recommends a wine, it will be something I will enjoy.
Equally, when I enquire about a wine I have yet to experience, I’ll get an honest assessment.
I’ve heard it said that employees don’t leave companies, they leave bad managers!Equally I’ve also heard it said that people buy from people.Let’s start by saying that Averys is a great company, I’ve met many of the staff when I attended wine tastings in Bristol but my overall experience is enhanced by the very personal service I receive from Charlie!After several years he now knows my preferences and I can be sure, when he recommends a wine, it will be something I will enjoy.Equally, when I enquire about a wine I have yet to experience, I’ll get an honest assessment.
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Averys began in 1793 and over the years, the family has built its reputation as one of the UK’s most pioneering wine merchants. Today, it is 5th generation Mimi Avery introducing a new generation of wine lovers to Averys. At the heart of what we do - and have done for over 220 years - is share our passion for wine.
We love discovering wines with a story to tell – whether for everyday drinking or fine wines for the cellar.See more
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