crumblcookies.com

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1 Based on 6 reviews

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6 Reviews

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Terry Noble
Buyer Beware! I just ordered your box of 24 cookies that you are selling for $9.97 that won't sell b

Buyer Beware! I just ordered your box of 24 cookies that you are selling for $9.97 that won't sell because of imperfections. My bank stepped in and told me of a charge of $99.00 and another one for $30.00. In a fraudulent try to claim I joined their prescription. I find that I will be sharing this to warn people of your crumbl "ass" cookies.

1
Date of experience: Feb 13, 2026
Russell Coleman
Unacceptable legal threats over trivial matters

Unacceptable company attempting to pursue legal action regarding the term 'crumble' and the color pink against a local business in Australia that has no similar name.

1
Date of experience: Dec 25, 2025
Ezra B.
Unethical practices regarding trademark issues

An unethical company attempting to pursue legal action over the term 'crumble' and the color pink against a local business with no similar name.

1
Date of experience: Dec 25, 2025
Delivery issues in Texas

I've ordered cookies for delivery many times in another state, and they were always excellent. However, when I tried to order birthday cookies for a friend in Dallas, I was let down. The order was picked up by a delivery service, but I received a message stating it was delivered when it wasn't. I contacted the driver with no response, and despite my complaints to the company, they claimed it was out of their hands once picked up. I was charged for delivery and a tip for a service that failed to deliver. It's frustrating because I love the product, but the customer service is lacking. I reached out for help but ended up with no resolution, leading me to close my account and delete the app.

1
Date of experience: Sep 09, 2025
CiberiCraft
Stock issues ruined the day

I was really frustrated that they didn't have the cookie my friend wanted, which ended up ruining her day. Very disappointing!

1
Date of experience: Aug 19, 2025
Flayerklix11
Quality concerns with cookies

I ordered cookies and found something alarming baked into them. I contacted the company, but they just gave excuses about not being able to control such issues. It's concerning to think my kids ate those cookies.

1
Date of experience: Jul 14, 2025
Colette C.
Terrible customer service experience

Be cautious. I had the worst experience when they informed me they couldn't deliver for my daughter's birthday just ten minutes before it was supposed to arrive. I was asked to contact the delivery service myself, but they couldn't assist either. I called the store back, and they said there was nothing they could do. Very disappointing.

1
Date of experience: Sep 09, 2024
Randi Brooks
Disappointing quality and service

I was completely let down. The biscuits were undercooked, and the store was messy with unhelpful staff.

1
Date of experience: Aug 13, 2024

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