Name: coca-cola.com
Telephone: 000000000
Rating: 2.3

Timmy Morgan Guest

Disappointed with the new Coke Zero recipe

I used to really enjoy Coke Zero, finding it much better than Pepsi Max. However, after the recipe change, it has taken a turn for the worse. I recently had a Coke Zero and it tasted... how can I describe it?.... Lacking! Empty! As a diabetic, I can't consume sugary sodas and, as mentioned, I once loved Coke Zero. Unfortunately, now I prefer Pepsi Max for its full flavor and no sugar. It's unfortunate that the changes made by the company have not been for the better!

Date of experience: Dec 18, 2025

Hale Powell Guest

3 months ago

Christmas advertisement is a disappointment

The Christmas advertisement is a huge letdown! It's disappointing to see a holiday classic tarnished by the use of AI!

Date of experience: Dec 01, 2025

Tammy Guest

3 months ago

Taste has changed, and packaging is different.

The flavor is not the same, and the bottle design is slimmer. There seems to be more sugar and less of the signature caramel flavor. It's disappointing to see companies prioritize profit over quality. It feels like they underestimate our awareness. I won’t be purchasing this product again. It's a matter of principle.

Date of experience: Nov 30, 2025

BB63 Guest

3 months ago

Disappointing changes.

The taste is no longer the same, and the bottle has become narrower. They’ve added more sugar and reduced the caramel flavor. It's sad to see such greed in corporations. Do they really think we won't notice? I'm done buying this product.

Date of experience: Nov 30, 2025

Nolan Smith Guest

3 months ago

Disturbing ads interrupting enjoyment

Please, remove your ads from the streaming platform or at least make them less irritating. The mouth sounds are louder than my music and they lack humor. The brand feels like it has no identity. Just let me enjoy my drink without the interruptions.

Date of experience: Nov 06, 2025

Derwin Taylor Guest

4 months ago

Absolutely love it!

I absolutely love this drink! It’s incredibly refreshing and brings me joy and relaxation after a tiring day.

Date of experience: Oct 30, 2025

Nina Howard Guest

4 months ago

Promotions are ineffective, and customer service is lacking

The app promotions are pointless; claiming a free drink was impossible. Customer service ignored my emails and the phone representatives lied about addressing my complaint. It’s frustrating. I’ll stick with other brands.

Date of experience: Oct 23, 2025

Carina Foster Guest

4 months ago

Service has declined significantly

The service has really gone downhill. I reported an issue with my refrigerator, and it took 25 days to resolve, but it's still not working. I prefer other brands now and won't be purchasing from this company again.

Date of experience: Oct 20, 2025

Russ J. Guest

4 months ago

Frustrating policies and customer service

To be brief, the company's policies are ridiculous. I can't speak to higher-ups without going through lower staff first. I tried to order a customized bottle, but it was declined due to arbitrary guidelines. Customer service doesn’t care about personal issues, even though I have a significant investment in their products. I’m considering switching to other brands.

Date of experience: Oct 15, 2025

Gail B. Guest

4 months ago

Order never arrived

I ordered 12 bottles from the company, but they never arrived. I kept following up only to be told they were lost in transit. No compensation was offered.