coca-cola.com

2.3
2.3 Based on 140 reviews

A global leader in the beverage industry, the Coca-Cola company offers hundreds of brands, including soft drinks, fruit juices, sports drinks and other beverages in more than 200 countries. Coca-Cola is meeting the tastes of people around the globe....

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Average Rating

2.3

/
5

140 Reviews

5 Star
22%
4 Star
8%
3 Star
6%
2 Star
4%
1 Star
61%

All Reviews

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Review Time

Timmy Morgan
Disappointed with the new Coke Zero recipe

I used to really enjoy Coke Zero, finding it much better than Pepsi Max. However, after the recipe change, it has taken a turn for the worse. I recently had a Coke Zero and it tasted... how can I describe it?.... Lacking! Empty! As a diabetic, I can't consume sugary sodas and, as mentioned, I once loved Coke Zero. Unfortunately, now I prefer Pepsi Max for its full flavor and no sugar. It's unfortunate that the changes made by the company have not been for the better!

2
Date of experience: Dec 18, 2025
Hale Powell
Christmas advertisement is a disappointment

The Christmas advertisement is a huge letdown! It's disappointing to see a holiday classic tarnished by the use of AI!

1
Date of experience: Dec 01, 2025
Tammy
Taste has changed, and packaging is different.

The flavor is not the same, and the bottle design is slimmer. There seems to be more sugar and less of the signature caramel flavor. It's disappointing to see companies prioritize profit over quality. It feels like they underestimate our awareness. I won’t be purchasing this product again. It's a matter of principle.

1
Date of experience: Nov 30, 2025
BB63
Disappointing changes.

The taste is no longer the same, and the bottle has become narrower. They’ve added more sugar and reduced the caramel flavor. It's sad to see such greed in corporations. Do they really think we won't notice? I'm done buying this product.

1
Date of experience: Nov 30, 2025
Nolan Smith
Disturbing ads interrupting enjoyment

Please, remove your ads from the streaming platform or at least make them less irritating. The mouth sounds are louder than my music and they lack humor. The brand feels like it has no identity. Just let me enjoy my drink without the interruptions.

5
Date of experience: Nov 06, 2025
Derwin Taylor
Absolutely love it!

I absolutely love this drink! It’s incredibly refreshing and brings me joy and relaxation after a tiring day.

5
Date of experience: Oct 30, 2025
Nina Howard
Promotions are ineffective, and customer service is lacking

The app promotions are pointless; claiming a free drink was impossible. Customer service ignored my emails and the phone representatives lied about addressing my complaint. It’s frustrating. I’ll stick with other brands.

1
Date of experience: Oct 23, 2025
Carina Foster
Service has declined significantly

The service has really gone downhill. I reported an issue with my refrigerator, and it took 25 days to resolve, but it's still not working. I prefer other brands now and won't be purchasing from this company again.

1
Date of experience: Oct 20, 2025
Russ J.
Frustrating policies and customer service

To be brief, the company's policies are ridiculous. I can't speak to higher-ups without going through lower staff first. I tried to order a customized bottle, but it was declined due to arbitrary guidelines. Customer service doesn’t care about personal issues, even though I have a significant investment in their products. I’m considering switching to other brands.

1
Date of experience: Oct 15, 2025
Gail B.
Order never arrived

I ordered 12 bottles from the company, but they never arrived. I kept following up only to be told they were lost in transit. No compensation was offered.

1
Date of experience: Oct 07, 2025

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Business Details

  • A global leader in the beverage industry, the Coca-Cola company offers hundreds of brands, including soft drinks, fruit juices, sports drinks and other beverages in more than 200 countries. Coca-Cola is meeting the tastes of people around the globe.

  • language https://www.coca-cola.com

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