aviva.ie

4.8
4.8 Based on 61 reviews

At Aviva, we're here to help you protect what matters most. Whether it's your car, home, travel plans, or your family's future, we offer a wide range of insurance solutions designed to give you peace of mind. From life and mortgage protection to pensions ...

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Average Rating

4.8

/
5

61 Reviews

5 Star
90%
4 Star
5%
3 Star
3%
2 Star
0%
1 Star
2%

All Reviews

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Review Time

Darby
Exceptional support during my call

I spoke to a very kind representative today, and he was incredibly helpful. I was feeling overwhelmed, but he assisted me in resolving my issue. The company responds quickly and is very efficient in answering calls. I'm thoroughly satisfied with my interaction today and the support I received. Highly recommend!

5
Date of experience: Jan 13, 2026
SC57
Exceptional support and insurance quotes

I had a conversation with a very kind representative today, and he was incredibly helpful. I was feeling overwhelmed, but he assisted me in resolving my issue. The company responds quickly and is very efficient in answering calls. I'm thoroughly satisfied with my interaction today and the support I received. Highly recommend!

5
Date of experience: Jan 13, 2026
Jaynie Adams
Extremely helpful during my call

Very supportive when I contacted the company as I wanted to ensure my online application was completed correctly.

5
Date of experience: Jan 08, 2026
Austen Parker
Satisfied customer

No hassle, well-informed, and helpful staff 👍

5
Date of experience: Jan 08, 2026
Carla Thomas
Straightforward and simple process

5
Date of experience: Jan 08, 2026
Very user-friendly

Extremely easy to navigate. I didn't renew since it was cheaper to get a new quote, but the process was simple. Still one of the most affordable options, including breakdown cover.

5
Date of experience: Jan 08, 2026
Great price without agent calls

I found the best rate with the company, and the entire process was completed online.

5
Date of experience: Dec 21, 2025
Jessica Butler
Staff were very easy to work with

Very easy to interact with the staff.

5
Date of experience: Dec 19, 2025
Kin_Nya_x3
Confused about renewal pricing

I don’t understand why I can’t renew at the same rate as an existing customer while pretending to be a new one online. There seems to be a lack of customer appreciation in this service.

3
Date of experience: Dec 19, 2025
Flynn Powell
Felt penalized for circumstances

I have held my driving license for 35 years without any violations or incidents. I've always been insured as a named driver on my husband's policy, as he managed it. After his passing this year, the renewal process was distressing. It felt insensitive and unkind. Because I couldn't provide two additional named driver experience documents, I was charged an extra €300. I understand the need for procedures, but given the situation, some compassion could have been shown. It felt like I was being penalized for my loss. Very disappointing and made an already difficult situation worse.

1
Date of experience: Dec 19, 2025

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Business Details

  • At Aviva, we're here to help you protect what matters most. Whether it's your car, home, travel plans, or your family's future, we offer a wide range of insurance solutions designed to give you peace of mind. From life and mortgage protection to pensions and investments, we’re committed to helping you plan for a secure tomorrow. We even offer driving school services to help keep you safe on the road. At Aviva, we focus on making insurance simple and personal; while providing a service that delivers for our customers, so you can feel confident and financially protected every step of the way.

    See more

  • email direct@aviva.com
  • call 018986000
  • language https://www.aviva.ie/

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