Review Time
If I could give negative 0 stars I would !!!Lost my loan ..put my home into fc..even though I reached out to them once I realized my loan was pushed to this horrible company!!They owe me $20,000!!!!!They sold my loan to Shellpoint (the worst too)I wish I knew a way to sue them for wrongful fc..unlawful practices!!
I bought a duplex in 2005, I got two identical loans at the same interest rate and I pay them at the same time on bill pay. I called to get the pay off on these loans and found that I have a $9000.00 dollar difference in payoff balances. I have called many time and sent two certified letters trying to find out why, The only thing that has been said is "that's a good question" I have no idea how to get this resolved? I got a payment history for the two loans and found that one looks fine the other has thing like unapplied payment (they hold my payment until its late getting late fee's and more interest. This is the loan that has the added $9000.00 on the payoff. now my question is, is this a common practice and how many people are getting Ripped off and don't know it?
This company disrespects its clientsIt does not account for phone payments even though they haveBeen made in a timely mannerThey are now refusing my payments saying i am in forclosureI have faithfully made payments Recording them as they are made by phoneThey have failed to send statements as requested untilMost recently after i spoke to A HUD REPRESENTATIVE.I requested a statement aftermy complaint and they sent itI meet with a rep next weekThis company is the worst you cant rely on your communications being responded to leading to a criticalsituation as it applies to mortgage payments made by phone.I am a senior and I am angryThis is serious
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Specialized Loan Servicing (SLS) is a mortgage loan servicer. At SLS, customers are our number one priority, so we provide many resources to help them manage their loans. Visit www.sls.net to learn more.
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