Review Time
Eunice was very patient answering our questions and helping to plan our trip. Everything went smoothly and it was a great experience. One in our party had a gluten free issue and Eunice did all she could to reassure her and found out about the hotel menus. We would recommend them to anyone.
I was initially very hesitant about using a company I had never heard of to go somewhere I had almost nothing about! There were plenty of package deals out there, but because I wanted to include some very specific activities, I wanted to have a vacation that was not a cookie-cutter package. Eunice and I emailed many, many times and each email was responded to immediately. Shortly before our departure, I printed off our itinerary - complete with vouchers and contact information for every stop along the way. Flights were met at each island with a smiling guide. Tours left on time and included everything she promised and our specialty adventures (scuba, small vessel whale watch) were booked with first rate operators. The hotels were all clean and comfortable and met our expectations.
I should mention that we had another person meeting us halfway through our vacation, and she coordinated our travel plans expertly and when we left to return to the States, his vacation continued smoothly.
I have and will continue to recommend Azores.com and I only regret not having the opportunity to utilize this service again.
I was initially very hesitant about using a company I had never heard of to go somewhere I had almost nothing about! There were plenty of package deals out there, but because I wanted to include some very specific activities, I wanted to have a vacation that was not a cookie-cutter package. Eunice and I emailed many, many times and each email was responded to immediately. Shortly before our departure, I printed off our itinerary - complete with vouchers and contact information for every stop along the way. Flights were met at each island with a smiling guide. Tours left on time and included everything she promised and our specialty adventures (scuba, small vessel whale watch) were booked with first rate operators. The hotels were all clean and comfortable and met our expectations.
I should mention that we had another person meeting us halfway through our vacation, and she coordinated our travel plans expertly and when we left to return to the States, his vacation continued smoothly.
I have and will continue to recommend Azores.com and I only regret not having the opportunity to utilize this service again.
I recently arranged a wonderful eleven day "roots" trip to the Acores for 6 adults & 2 children aged 8 & 10 comprising three generations of my family. It was a fantastic experience that brought us closer together as a family, and gave my grandchildren a window into what my life was like there in 1952. I can't say enough about what a pleasure it was to work with Eunice Costa, who heads the Azores.com office in Santa Cruz, CA, to plan our travel, accommodations, and many of our activities. Her responsive to our varied needs and her knowledgeable advice went beyond competent professionalism - she invested in making our trip a formative experience for my whole family. From flight, transport to & from our three hotel apartments with balconies overlooking the marina in Ponta Delgarda, recommendations for restaurants, arranging for a wonderful tour guide on the island, mountain biking, hiking, swimming with dolphins, whale watching and swimming in a hot spring fed ocean cove in 100* F. I live in RI and contacted a local recommended travel agent also featuring Azorian travel vacations, but did not find a customer centered attitude - it took a few calls and emails just to get a response, and then it was "This is the flight info, here are hotels, this is approx cost" with no attempt to establish why we were going or what we might wish to do once there. Although this agent was only a few miles away geographically, he was a light year away in terms of investing in his customer' s dream. Eunice Costa of Azores.com, while physically clear across the United States, bought into making our family trip a once in a lifetime experience. I can't thank her enough!
From beginning to end, I had a wonderful experience with Eunice and Azores.com. The planning was easy, and Eunice was super helpful in putting together a wonderful 4 island tour on short notice and helping me to coordinate the flights. Also, when o wanted to add a tour while on the trip, she took care of it right away. The guides on each of the islands were knowledgeable, warm and hospitable, the transfers were all perfect, and the hotels were well located and well appointed. The best part of all was that Eunice made sure all of the details were handled so I could just focus on the amazing sights and people of the Azores. It was an amazing trip and one that anyone who likes nature, history and learning about new cultures will love.
Eunice was very patient answering our questions and helping to plan our trip. Everything went smoothly and it was a great experience. One in our party had a gluten free issue and Eunice did all she could to reassure her and found out about the hotel menus. We would recommend them to anyone.
I contacted Eunice at Azores.com several months ago, explaining that my wife and I were thinking of celebrating our 30th wedding anniversary by travelling to the Azores for the first time. Over a number of weeks, Eunice tirelessly researched and shared valuable information on flights, hotels, points of interest, whale watching and more. Eunice also immediately provided assistance with last-minute flight scheduling changes, and promptly processed a credit related to an unexpected itinerary change.
I can't say enough good things about Azores.com in general, and Eunice in particular. Because of the stellar support, my wife and I were able to enjoy a [relatively]stress-free vacation of a lifetime!
I contacted Eunice at Azores.com several months ago, explaining that my wife and I were thinking of celebrating our 30th wedding anniversary by travelling to the Azores for the first time. Over a number of weeks, Eunice tirelessly researched and shared valuable information on flights, hotels, points of interest, whale watching and more. Eunice also immediately provided assistance with last-minute flight scheduling changes, and promptly processed a credit related to an unexpected itinerary change.
I can't say enough good things about Azores.com in general, and Eunice in particular. Because of the stellar support, my wife and I were able to enjoy a [relatively]stress-free vacation of a lifetime!
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Azores.com is the premier worldwide site about traveling to 9 breathtaking islands in the middle of the Atlantic. What separates Azores.com from other sites is our expertise and humanity. You can rest assured that you won’t be left on your own in a new and unknown paradise. You can book directly on this site or with our help, but in either case we will be with you before, during and after your visit. Should you choose, we will be glad to extend your visit to or from mainland Portugal and/or Madeira islands. Até breve!See more
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