bambuearth.com

3
3 Based on 54 reviews

REAL Skincare with REAL Ingredients for REAL Beauty....

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Average Rating

3

/
5

54 Reviews

5 Star
40%
4 Star
7%
3 Star
7%
2 Star
11%
1 Star
35%

All Reviews

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Review Time

Wadsworth Carter
Excellent Support After Initial Issues

I encountered some issues with the products due to an allergic reaction and reached out to the support team for assistance. Initially, I received a few automated responses that didn’t help much, but I continued to seek help. Eventually, a representative addressed my concerns and connected me with an aesthetician. I have been collaborating with her, and she provided me with several products to test, including one I had previously used from another provider—at no cost! Thanks to her support, I'm seeing significant improvements.

5
Date of experience: Dec 27, 2025
Charlton Cook
Best skincare out there!

I've been using these products for a while now, about 8 months. I cannot say enough good things. I had seborrheic dermatitis and rosacea and my dermatologist gave me a prescription for it. It worked but only if I used it all the time. Ugh. I hate that.Well, ever since I have started to use these products I've had neither show up on my face. Well, the rosacea can show up some but it's dramatically better and usually rosacea is an autoimmune response. Anyway, I have never liked skin care products. Quite honestly I never even used them to wash my face. Which for a 49 year old woman is probably gross but I just used soap when I showered. Well now I'm excited to do my facial routine. I've got one after 49 years of doing nothing just because of these great products and how great they make my skin feel and look!

5
Date of experience: Sep 21, 2025
Lewis Bell
Disgruntled, to say the least...

I am a long time customer, since the early days. I have absolutely loved the products that I have purchased and it is that reason the star rating isn't lower. My most recent purchase is after the new packaging and formula upgrade. I received my products all just fine except for 2. The apple cider toners, I had to order 2 of the 4oz size because the larger economy size was sold out. No biggie there. The biggie is that I pulled them both out (as well as all the other products) and upon first inspection, I can see that the toners are kind of low, and one moreso than the other. I immediately got on the email horn to talk to their customer service, which had been fabulous in the past. They really seemed to care deeply about the customer back then. It is why I immediately emailed, I thought they would still care for me the same way. First, I got a response asking if there was any leakage. I responded with photos confirming no leaks at all. The customer service is an AI chatbot at this point and says if there are no signs of leakage, then everything is as it should be and, basically, good day. This is definitely a production error. They proceeded to try to tell me this is normal based on their small batch processes and the inconsistencies found in nature. I find that absolutely to be bologna. You have humans working to fill these bottles, they should be filled to a standard and not below, and there should be quality control watching out for this kind of thing. Eventually, I was asked for a lot number, but I am not sure providing that info, that they should already have, will make any difference. They also offered to exchange but said the products may come the same. I find these responses problematic, and just a huge departure from previous experiences with their customer service. What is happening, folks?

3
Date of experience: Sep 17, 2025
MonsTersCatx44
I bought the trial size

I bought the trial size, thankfully. It smells like...I'm not really sure. It's almost like an oil smell. I just couldn't get beyond the smell.

1
Date of experience: Sep 09, 2025
I love the products

I love the products! I wasn’t very keen on the smell of the products as they have a very earthy smell, but it has grown on me. It’s not so bad now. I can tell a huge difference when I don’t use these products on a consistent basis. After using Bambu Earth’s products, my skin is so smooth, less blemishes & breakouts, and very moisturized. Works really well with my makeup application as well. Can tell a huge difference when I don’t use Bambu Earth’s products. Love love love this company & their products.

5
Date of experience: Aug 01, 2025
amanda stark
The absolute best products

The absolute best products. Very clean I can tell the founder has a wealth of knowledge in the repairing and nourishing of the skin and soul with real whole ingredients. Always feel like I am putting on really great high-end products on my skin and in turn feel very empowering. Every product smells and feels like a spa like experience. Highly recommended to any age, if you want to have better skin and support your skin for the best get these products now!!

5
Date of experience: Jul 24, 2025
Msantiago
The cactus moisturizer is insane

The cactus moisturizer is insane! My skin feels and looks amazing. It does what I’d expect a product to do at my age - make me look rested and like I just got back from a vacation. This moisturizer delivers.

5
Date of experience: Jun 02, 2025
Laurie Giesler
Terrible to do Business With

I ordered one item - a new cleansing oil - and it did not work as advertised. Just awful!I tried to log into my (new) account and it would not go past the login page.I emailed twice with TERRIBLE response!!I have received NO RESPONSE FOR DAYS, NOW!!!I finally logged into using the Shop app to return the item and HAD TO LEAVE A MESSAGE TO GET THE RETURN AUTHORIZED!!!There is NO LIVE CUSTOMER SERVICE!!I might have to call my credit card company!!This is NOT how to run a business!!!

1
Date of experience: Mar 21, 2025
Tammy Gould
Decent skincare

I liked the result of products but I have asthma and they had too much smell for me. I sent an email to return them and asked for a refund. They immediately sent a refund. Very good customer service. I liked the cactus moisturizer the best. It didn't have as much smell.

4
Date of experience: Jan 09, 2025
Caroline Richards-Bright
The product works for me...love it.

I have been using Baboo Earth for more than a year ... I am 59 years old and this is the best my skin has ever felt and look...it was recommended to me by a friend who I had not seen in a while and I thought she had a facelift only to find out she was using Bambu Earth ...we are both still using the product.

5
Date of experience: Sep 26, 2024

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