Name: barasportswear.com
Telephone: 000000000
Rating: 4.0

Sasu Guest

My items were seriously delayed.

I ordered three pair of leggings on 20.09. After a week I contacted the customer service to ask where the leggings were and they assured me that they were shipped out. I got a tracking number, which showed me that the package was stuck somewhere in a logistic center. After another week I contacted the customer service again and they gave me an explanation that nothing is actually shipped and they can't locate the leggings due to a warehouse change. Nothing about a warehouse change was noted on the website and every item I ordered was supposed to be in stock and here within 2-7 days. The package was delivered on 8.10 The customer service offered no actual help, no discount or anything. I, as a customer, should have had understanding for their warehouse chaos. At least tell on the website that the delivery times can wary or offer some discounts.

Date of experience: Oct 08, 2025

Rūta Petinienė Guest

5 months ago

it takes to wait for the answer

it takes to wait for the answer, wanted more quick. but all staff is friendly to help in each situation.

Date of experience: Oct 07, 2025

Ann-Louise Guest

5 months ago

BARA tights is my favorites

BARA tights is my favorites. I were them all time at home. Customer service gives fast and helpful answers when I have contacted them.

Date of experience: Oct 06, 2025

Sari Nielsen Guest

5 months ago

I have received my pants

I have received my pants. And satiefied with them!

Date of experience: Oct 03, 2025

Netta Björn Guest

5 months ago

I had to change my order

I had to change my order a little. Customer service was so friendly and change the order for me. Also there was a delay on sending the order but customer service kept informing me what happens next. Positive experience even though I had to wait for my order a little bit longer.

Date of experience: Oct 01, 2025

Erika Guest

5 months ago

Poor customer service

I ordered on September 1st but I didn't receive the item until September 24th. I contacted customer service and asked about exchanging a product, but customer service didn't answer my question and wrote something general that had nothing to do with the matter. This was my first order and I won't be ordering again due to delivery times and poor customer service.

Date of experience: Sep 24, 2025

Sólveig Símonardóttir Guest

5 months ago

Packege got lost in transport

Packege got lost in transport, they didn’t answer me when I asked to be refunded. Can not recommend

Date of experience: Sep 15, 2025

Mille Lindemark Guest

5 months ago

Great products, even greater costumer service.

I had a few issues with sold out sales products and a lost shipment, but I had brilliant help from the polite and effective costumer service and everything is resolved in the best possible way.The clothes is soft and comfortable and I love the designs.