basic-fit.com

3.8
3.8 Based on 1.2K reviews

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Average Rating

3.8

/
5

1.2K Reviews

5 Star
57%
4 Star
11%
3 Star
5%
2 Star
6%
1 Star
20%

All Reviews

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Review Time

Dimitri Kasztanovics
The exercise areas are not clean, dustwebs hanging from the ceiling and lamps. Automated payment nev

The exercise areas are not clean, dustwebs hanging from the ceiling and lamps. Automated payment never came through either, so now I'm in debt. Basic scam instead of basic fit!

1
Date of experience: Feb 26, 2026
Igor Gavril
I just want you know how I check in . Do I suppose to get some card to my address or app is enough ?

I just want you know how I check in . Do I suppose to get some card to my address or app is enough ? Do you have any tutorial video on registration? Why i can jot log in several times ? What should i do ? Thanks

1
Date of experience: Feb 14, 2026
gugus300
Great facility, but misleading subscription policies!

The gym and facilities are nice, but the subscription practices are questionable. I chose the flexible subscription because of the advertised cancellation policy that promised no extra charges when canceling at any time, yet I was charged for two additional months! They claim you can cancel at your convenience, but that isn't accurate—make sure to read the terms carefully before signing up.

1
Date of experience: Dec 25, 2025
Jermaine
Unfair policy regarding membership access

This service has a highly unreasonable policy. If you don’t pay your monthly invoice as soon as you receive it, they immediately block your access to the gym — even while continuing to charge you for the following months. It seems illogical to bill customers while denying them access to the facilities they are paying for. If you’re going to charge for the entire membership period, at least let customers use the gym during that time. This policy feels unjust and requires revision.

1
Date of experience: Dec 11, 2025
RF56
Impressive Fitness Center

This fitness center is fantastic—clean, spacious, and equipped with high-quality, well-maintained facilities. The team is friendly and professional, fostering a positive and motivating atmosphere. It's never too crowded, and the membership provides excellent value. It's my top choice for an ideal workout experience. I highly recommend it!

5
Date of experience: Dec 06, 2025
Garrett Carter
Unexpected Cancellation

My subscription was canceled for no apparent reason, and I've been banned for two years despite this being my first sign-up.

1
Date of experience: Dec 04, 2025
Sorrel
Misleading practices of the service for non-Spanish speakers

I was misled by the service into signing a year-long contract while I intended to get a one-week pass. Now, they are pursuing payment with legal threats. I plan to file an official complaint with the Consumer Protection Bureau and advise all non-native speakers to avoid this service!

1
Date of experience: Dec 03, 2025
Jasmine
Excellent Quality

The quality is outstanding.

5
Date of experience: Dec 03, 2025
CleferARG
Subscription Issues

I pay monthly for access to videos and app support for workouts, but I can't connect to the internet to use the app. Why should I pay more if I can't enjoy the benefits? Please resolve the internet issues!

1
Date of experience: Dec 02, 2025
Simple Sign-In

Signing in was very easy, and one staff member was particularly helpful and friendly.

5
Date of experience: Dec 02, 2025

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