Review Time
We had our bathroom changed to a walk in shower room in 2019…. We had problems then, largely put right. However, left with a toilet that isn’t parallel to the wall. However, 2 problems have recently come to light. The seat, originally not safe because screws that were used were too small was “put right” but one new screw was just put in, not screwed in. The large problem however caused a leak. 2 valves to the radiator, under the floor were plastic. On one it said not to be used for central heating. That is the one that split and caused a leak and therefore damage to our kitchen ceiling. We have since replaced them with copper by some-one competent. Please ensure your workmen use the correct equipment in future.
We contacted the service to replace our old bath and shower with a walk-in shower and enhance the bathroom's appearance. The representative and surveyor provided excellent insights into available options. The fitter did a remarkable job achieving our desired effect, overcoming challenges along the way. All debris was cleared the day after completion. Thank you to the service.
The service and installer provided excellent support. I received daily updates about the installation's progress. The fitter arrived on time each day, was courteous, and performed a thoroughly professional job. I was extremely satisfied with the completed work.
Initially, an advisor provided helpful advice on equipment for safer bathing. The project manager visited, but I wasn't informed about needing to step up onto the shower platform, which was difficult for me. A pole was ordered, but the fitter advised it wouldn't be safe. I had expected a ridge to step over, and my concerns about the sewer were dismissed, complicating the fitter's task. The start date was communicated, but no one showed up. After multiple calls, a fitter arrived days later, and although they did a great job, the rubbish was left for three weeks. Communication was lacking, especially regarding unresolved issues. Thankfully, a representative was able to assist and resolve my concerns. I appreciate the end result but would have preferred a smoother process.
Despite my health concerns, the entire process from the initial meeting to discuss our needs, to the surveyor checking measurements, was smooth. Yvonne called every morning to ensure we were okay, and Joe, who built our beautiful bathroom, was both amazing and professional in his work.
From the initial meeting for measurements to the agreed date, the service kept us well-informed. The fitter was excellent, maintained cleanliness, and left us with a stunning new walk-in shower featuring a sturdy seat. A fantastic experience throughout.
We hired a service to replace our outdated bath and shower with a walk-in shower and refresh our bathroom. The representative and surveyor did a commendable job explaining the options available. The fitter delivered exceptional work, achieving the look we wanted despite some challenges. All the debris was removed the day after completion. Thank you to the service.
From start to finish, we had a highly professional experience with the service. We were contacted promptly after our inquiry and given a suitable date for the salesperson to visit. The demonstration was thorough, and the design was impressive. Although it was a premium product, the quality was evident, and the financing option worked well for us. The surveyor ensured everything was perfect, and the fitter did an efficient job. All waste was cleared the next day. We are thrilled with our new walk-in shower; it looks fantastic. Thank you!
We were very pleased with the entire process, from the initial planning meeting to the skilled installation. The team was friendly, knowledgeable, and supportive throughout. A special thanks to the fitter, who effectively addressed challenges during installation, keeping us updated and consulting us along the way. We are extremely happy with our new bathroom.
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Bathing Solutions were one of the first companies to specialise in the supply and installation of bathrooms specifically designed for the mature customer. Many of our products are made in our own UK factory. Today, we are probably the largest company in the market place through dedication, professionalism and commitment to our customers.
We pride ourselves on being able to make a real difference to the lives and well-being of our customers. We have designed and installed bathing solutions for many thousands of customers and every day we receive praise and endorsement from them for the quality of our products and the service we provide – most especially the fitting and installation.
Our business isn’t just about supplying and installing new bathrooms; it’s about providing a total solution to our customer’s needs. That’s why we say we are Bathing Solutions; it’s who we are; it’s what we do.See more
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