bathroomhubonline.com.au

1.8
1.8 Based on 16 reviews

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Average Rating

1.8

/
5

16 Reviews

5 Star
13%
4 Star
6%
3 Star
0%
2 Star
6%
1 Star
75%

Filtered Reviews

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Review Time

Scarlett Judd
Bad customer service

Bad customer service - asked for update on delivery, no answer. Tried to return item. No answer. Called and got advised they would email me if I can return as 14 days to return. Have not heard back since

1
Date of experience: Aug 04, 2025
sue bromley
The quick service was appreciated and…

The quick service was appreciated and items ordered are exactly what I wanted.

4
Date of experience: Aug 01, 2025
Juniper Powell
STAY AWAY!

Dreadful.....excuse after excuse for not delivering (they definitely DO NOT deliver Australia wide not even 1 hr from a capital city!) and then given 'sorry damaged in transit' excuse. No attempt to rectify the situation, just a refund (not yet received) and p..s off!STAY AWAY

1
Date of experience: Jul 15, 2025
Winnifred Long
Worst Bathroom Company

Took over 3 weeks to receive items with excuses. Overcharged for posting. Cheap quality so I was told to email. Unanswered email !Eventually rang and returned items and waited over 2 weeks without refund. Initiated call again to be told it will be refunded. Rang twice more with same empty promise. Eventually had to go through PayPal for refund.The same person always answering the phone was absolutely useless with every contact. Poor English . Poor communication skills. Poor attitude. Every dull word he tried to utter was just an excuse. Refund never forthcoming so had to rely on PayPal buyers protection. Save urself the angst and purchase elsewhere !

1
Date of experience: Apr 17, 2025
Frederic Anderson
DONT USE!

Initial delivery was fine but needed to return items and then the nightmare began. No response on 7 attempted emails to initiate return.Eventually rang multiple times to ask for return address and after weeks of reminders got return address via text and sent items back but never ever got a refund.Still in the process of dispute and charge-back via our bank, this has been going on for months now.DONT USE!Purchase elsewhere !

1
Date of experience: Mar 24, 2025
Not refunding returned products

The initial sales process was very good and the products look good. But we needed to return a couple of items, which we did in person 6 weeks ago. Still no refund and not answering emails. Very unhappy.

2
Date of experience: Mar 24, 2025

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