Review Time
Why we didn't use Vauxhall before, very happy with our Combo EV it ticks all the boxes, Craig was spot on, straight to the point and honest. The manager of the dealership also cam to talk to us and make sure everything was comfortable..... as well as a personal video of the vehicle everything was outstanding :)
Awful Customer service
Verbally agreed that we were driving 50 mins to come see the car following several phone conversations and verbally agreed to take car off sale so we can come see it. Got there and it was sold a few mins before we arrived. Nothing but sorrys and no apologies from Mitch nor manager
The entire team was truly amazing in handling the issue with our vehicle. While on our way to a family funeral with our disabled son, they were fantastic from start to finish! We appreciate their efficient and compassionate resolution. On such a stressful day, their calmness and attentiveness provided immense reassurance. Thank you!
Our car representative was outstanding! He assisted us in securing the best deal and provided all the necessary information for our decision-making. I can't express enough gratitude for his kindness and support throughout the process.
James was excellent; he didn't pressure us into a purchase and was patient while we made our choice. We've had the vehicle for three days now and are very satisfied, especially since we weren't initially looking for this model. Time will tell, but my previous experiences with this brand have been trouble-free.
All staff members were absolutely exceptional in addressing the issue with our vehicle. While heading to a family funeral with our disabled son, they were fantastic throughout the entire process! Thank you for resolving the vehicle issue efficiently and with such care. On a stressful day, the team's calmness and attentiveness were incredibly reassuring. Thank you!
Lindsey and George were thorough and eager to address any inquiries, guiding us in selecting the specifications for the vehicle. The entire process was stress-free and much simpler than I anticipated. Thank you very much!
After being let down by another service center, I contacted this one. The representative was very helpful in scheduling my car for repairs. My vehicle wouldn't start, so it was delivered and quickly fixed on the same day. I received a video health check that clearly explained the issue and necessary repairs. Upon collection, I was greeted by two professional representatives who explained everything thoroughly. A completely pleasant experience! Thank you!
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We are an established dealer representing Vauxhall, MG, Peugeot, Suzuki, Leapmotor and KIA (aftersales) which has a network of dealerships throughout Gloucestershire, Herefordshire, Worcestershire & Merthyr Tydfil. At Baylis we able to offer servicing, MOT, Diagnostic and many other repairs. All our branches have New and Used vehicles in stock for you to test drive and buy. We are also able to assist you with a huge range of parts for a wider network of makes, including Jeep, Citroen, Fiat and Alfa Romeo.See more
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