baylis.uk.com

4.7
4.7 Based on 101 reviews

We are an established dealer representing Vauxhall, MG, Peugeot, Suzuki, Leapmotor and KIA (aftersales) which has a network of dealerships throughout Gloucestershire, Herefordshire, Worcestershire & Merthyr Tydfil. At Baylis we able to offer servicing, MO...

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Average Rating

4.7

/
5

101 Reviews

5 Star
85%
4 Star
7%
3 Star
2%
2 Star
1%
1 Star
5%

All Reviews

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Review Time

Normalisaverage
Why we didn't use Vauxhall before, very happy with our Combo EV it ticks all the boxes, Craig was sp

Why we didn't use Vauxhall before, very happy with our Combo EV it ticks all the boxes, Craig was spot on, straight to the point and honest. The manager of the dealership also cam to talk to us and make sure everything was comfortable..... as well as a personal video of the vehicle everything was outstanding :)

5
Date of experience: Feb 24, 2026
Craig Marshall
Awful Customer service Verbally agreed that we were driving 50 mins to come see the car following se

Awful Customer service
Verbally agreed that we were driving 50 mins to come see the car following several phone conversations and verbally agreed to take car off sale so we can come see it. Got there and it was sold a few mins before we arrived. Nothing but sorrys and no apologies from Mitch nor manager

1
Date of experience: Feb 01, 2026
Morty Coleman
Incredible support during a challenging time

The entire team was truly amazing in handling the issue with our vehicle. While on our way to a family funeral with our disabled son, they were fantastic from start to finish! We appreciate their efficient and compassionate resolution. On such a stressful day, their calmness and attentiveness provided immense reassurance. Thank you!

5
Date of experience: Jan 10, 2026
Honor Howard
Our car representative was outstanding!

Our car representative was outstanding! He assisted us in securing the best deal and provided all the necessary information for our decision-making. I can't express enough gratitude for his kindness and support throughout the process.

5
Date of experience: Jan 08, 2026
Trisha Brown
James was excellent, no pressure at all...

James was excellent; he didn't pressure us into a purchase and was patient while we made our choice. We've had the vehicle for three days now and are very satisfied, especially since we weren't initially looking for this model. Time will tell, but my previous experiences with this brand have been trouble-free.

5
Date of experience: Jan 08, 2026
Joshua Price
Exceptional service from the team

All staff members were absolutely exceptional in addressing the issue with our vehicle. While heading to a family funeral with our disabled son, they were fantastic throughout the entire process! Thank you for resolving the vehicle issue efficiently and with such care. On a stressful day, the team's calmness and attentiveness were incredibly reassuring. Thank you!

5
Date of experience: Jan 08, 2026
Gwendolen Cooper
Pleased with our purchase from January

We purchased a vehicle here this January and are extremely satisfied with both the car and the after-sales service. A representative was especially helpful and has followed up to check on us!

5
Date of experience: Jan 08, 2026
Maximilian
Lindsey and George provided excellent assistance...

Lindsey and George were thorough and eager to address any inquiries, guiding us in selecting the specifications for the vehicle. The entire process was stress-free and much simpler than I anticipated. Thank you very much!

5
Date of experience: Jan 07, 2026
glibou
A simple and enjoyable experience

A friendly representative showed us the vehicle we were interested in, discussed our options, and we took it for a test drive. We noticed a rattle, but it was resolved by the time we collected the freshly cleaned car.

5
Date of experience: Jan 07, 2026
Leamon Brooks
Great experience at the service center

After being let down by another service center, I contacted this one. The representative was very helpful in scheduling my car for repairs. My vehicle wouldn't start, so it was delivered and quickly fixed on the same day. I received a video health check that clearly explained the issue and necessary repairs. Upon collection, I was greeted by two professional representatives who explained everything thoroughly. A completely pleasant experience! Thank you!

5
Date of experience: Jan 07, 2026

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Business Details

  • We are an established dealer representing Vauxhall, MG, Peugeot, Suzuki, Leapmotor and KIA (aftersales) which has a network of dealerships throughout Gloucestershire, Herefordshire, Worcestershire & Merthyr Tydfil. At Baylis we able to offer servicing, MOT, Diagnostic and many other repairs. All our branches have New and Used vehicles in stock for you to test drive and buy. We are also able to assist you with a huge range of parts for a wider network of makes, including Jeep, Citroen, Fiat and Alfa Romeo.See more

  • email info@baylis.uk.com
  • call 01242525252
  • language https://baylis.uk.com

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