Name: bbagel.co.uk
Telephone: 02073512931
Rating: 4.9

Anonymous Guest

Bbagel complaints about Fulham branch I went there yesterday afternoon poor service rude customer s

Bbagel complaints about Fulham branch

I went there yesterday afternoon poor service rude customer service and management lack communication skills zero respect for my personal choice of non further disclosure of my dietary choices l tried to order a gf egg mayo bagel and one individual a Muslim woman refused to serve me my requested order, demanded that l tell of any alliges when l already told her my order is a gluten free bagel which is up on the menu above l asked for a manager to make complaint about the insident which manager just made further in denial total No acknowledgement he made conflict of debate and a heated argument occurred OVER a food my attempted order he was just totally useless and resolved nothing and refused to acknowledge the female staff member poor attitude and lack of comprehension skills of talking a specific specialist gf order which her attitude was way off from the start not being attentive to get my order transaction so l ended up walking away and wouldn’t spend a dime In that shop with such TOXIC customer service individuals.
This place deserves NO Stars I only one starred just to write about the people working there crap service and NO customers should spend money at that location neither.

Date of experience: Feb 21, 2026

Zachary Guest

3 months ago

First visit to a bagel shop with a friend

My friend and I visited a bagel shop for the first time today and ordered the same item. The service was excellent, and the staff were very friendly. We definitely recommend checking it out, especially since they offer discounts for students and healthcare workers.

Date of experience: Dec 05, 2025

RT80 Guest

3 months ago

First experience and it was fantastic!

My friend and I visited the place for the first time today and ordered the same item. The service was excellent, and the staff was very welcoming. We highly recommend giving it a try, especially since they offer discounts for students and healthcare workers.

Date of experience: Dec 05, 2025

Kristi B. Guest

4 months ago

Outstanding service from Mohammed

I enjoyed a delicious bagel today around 1:30 PM, served by a wonderful staff member. This representative had a great rapport with customers, being both polite and friendly. I appreciate the service. The bagel was fresh and delightful, and I will definitely return.

Date of experience: Nov 09, 2025

Christian Guest

4 months ago

Excellent service and tasty products

Professional customer service and a delicious product. We were visiting from abroad and will certainly come back when we are in the area again.

Date of experience: Oct 13, 2025

MllLilou43 Guest

6 months ago

Successful catering experience

We catered for a company event with 60 guests. The quantity of food was just right, they arrived on time, the order was complete, and the food was outstanding. It was a huge hit!

Date of experience: Sep 11, 2025

Marina P. Guest

6 months ago

Consistently great

Always a great experience. Friendly staff, excellent service, and tasty bagels.

Date of experience: Aug 13, 2025

Henk Kuiper Guest

7 months ago

Fantastic bagels and staff

Delicious bagels and wonderful people working there!

Date of experience: Jul 17, 2025

BOUM_26 Guest

9 months ago

Mixed feelings

I purchased a pack of four fresh bagels for over £4. I must say I was not impressed. However, my wife enjoyed them, so there's a slight difference in opinion.