Review Time
Affiliate payouts (~$728 / €600) have been marked as pending/processing for over one year.
Multiple support emails sent.
BBB complaint filed.
No response received.
Still waiting for clarification or payment.
Easy setup, but misleading language and moving goalposts broke my trustWhat went right:Beacons is genuinely easy to set up. You can get a bio page live quickly, and the all-in-one concept (links, products, email capture, media kit) is appealing, especially for non-technical users.What went wrong:The issues are around transparency and trust.Domain ownership is misleading. Domains purchased through Beacons are not actually owned by the user. You are not the registrant and have no access to DNS, transfer locks, or the registrar. To take your domain with you, there is a $70 domain processing/transfer fee, plus a high annual renewal cost. This was not clearly disclosed at purchase and is buried in the Terms of Service.This became a real blocker when I needed to configure DNS for third-party tools (e.g., Stripe and email verification) and when planning for long-term portability.Paid features changed without notice. I upgraded specifically to remove the Beacons logo. After upgrading, the Beacons icon later reappeared without prior notice, and the option to remove it was no longer available. Changes like this make it hard to trust what a paid plan actually guarantees.Overall, the language around ownership and features feels hidden and misleading, rather than clearly explained up front.Conclusion:Beacons is easy to use, but the lack of transparency around domain ownership and the way paid features can change without notice caused me to lose trust in the platform.If you care about owning your domain, controlling DNS, and avoiding platform lock-in, I strongly recommend purchasing your domain directly from a registrar you control and connecting it manually.
Biggest shitty site ever. You can´t configurate properly, it's full of buggs with absurd error messages like "The page for editor has been set to private until the email address of the owner is verified" when you go to "beacons . ai / editor" even when email address was OBVIOUSLY verified. Support doesn´t respond and functionnalities don't work. Run far away from this wasting time App.
It won't even let me make an account. Having seen other reviews, it is clear I have dodged a bullet. They haven't responded to my attempt to contact them, they clearly do not want more users and don't value the ones they have. Stay well away.
2 stars for the features you get at the price point, however it’s incredibly frustrating when you pay for unlimited emails but the platform will randomly block you from sending emails for 48 hours because you send 2 in one day. 2 EMAILS and they say that they must “protect my reputation” because 2 emails in one day is sooo scandalous. Totally goes against what I pay for (unlimited emails).The features are also limited. You can’t do order bumps on certain services which is SO FRUSTRATING, like why does it matter? They also have taken our ability to customize purchase emails sent to clients away. When you’re writing emails or descriptions etc, you have to constantly refresh the page because it will freeze up and nothing works. You also can’t add videos in the email feature unless it’s a video link.I also hate that when a customer purchases something, you can’t see the purchase description at all, which is pretty unfair for the customer and also me. I change my descriptions up as life goes on, but the receipt nor the order confirmation has the original description for the client which means if they ordered something months ago and have a question about it, and I’ve had to update due to adding or changing something in the service, I literally have no way of knowing what they originally got.It’s also infuriating that you cannot email your audience based on filtering what they paid for, so if you have a certain course or mastermind that has email deliverables daily or something, you have to literally create by hand a new audience. And no, there is no way to automate that. So if you have 1,000 people in a mastermind or something, to ensure that ONLY the people who purchased that product get updates etc you literally have to create an audience by typing in 1,000 email addresses by hand. And no, you can’t just create an email automation because it won’t be delivered to ALL who purchased, it will only be delivered to NEW purchases going forward.While $30 price point is decent, I expected WAY MORE than what I am getting. Even if I upped that to the highest tier, I still wouldn’t get what I pay for because the features are limited and the platform blocks you for really dumb reasons.Go to JOINKLIQ, linktr.ee or Stan, both are cheaper with much better features. Period.
I’m shocked to see these reviews, WTF? I’ve been using Beacons for about a year now and I’ve not had any issues whatsoever. Any time a customer places an order, I get paid via PayPal instantly and it seems they’ve thought of almost everything when it comes to selling digital products on the platform.I can’t help but think all these reviews are from people who don’t understand how to work the site and change their settings as all the reviews seem to be billing/customer service problems. Their customer service is a bot (which I usually hate) but it’s like a ChatGPT bot who understands what you’re saying so any questions I’ve had have been answered to my satisfaction. I really hope they take the negative reviews seriously and up their game as I’d hate to see the platform fail over something that can be so easily resolved.
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