bedfactorydirect.co.uk

4.4
4.4 Based on 180 reviews

Bed Factory Direct are a bed manufacturer and retailer, with over 35 years of specialist experience in creating, selling and delivering high-quality beds, mattresses and headboards. Thousands of satisfied customers have taken comfort in our commitment and...

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Average Rating

4.4

/
5

180 Reviews

5 Star
78%
4 Star
7%
3 Star
1%
2 Star
2%
1 Star
12%

All Reviews

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Review Time

Ennis Williams
Great experience from ordering to mattress being delivered. Really pleased with the mattress, and a

Great experience from ordering to mattress being delivered. Really pleased with the mattress, and a good price too. Delivery was great, as I live on first floor. No problem for the lads, straight into my bedroom. Thoroughly recommend.

5
Date of experience: Jan 27, 2026
Mr Saul
Fantastic choices at great prices

We were looking for a simple, great value headboard with lots of material choices and that’s exactly what we got at Bed Factory Direct. The added bonus was that we then got what we wanted within a week of ordering. First class all round and can’t fault the value or service

5
Date of experience: Jan 22, 2026
Joyce Paramour
Everyone was very helpful

Everyone was very helpful, kept us informed regarding the delivery. as the bed was a gift I understand that the person is very happy with it.

5
Date of experience: Jan 22, 2026
Ennis Williams
New mattress

Great experience from ordering to mattress being delivered. Really pleased with the mattress, and a good price too. Delivery was great, as I live on first floor. No problem for the lads, straight into my bedroom. Thoroughly recommend.

5
Date of experience: Jan 22, 2026
Caroline
Great company with excellent prices

From ordering to receipt of our mattress we were very impressed. My query was answered quickly and politely. We were informed when our mattress would be delivered in plenty of time. Great prices too. Would definitely recommend

5
Date of experience: Jan 22, 2026
hhybff Georgekutty Mathew
Happy experience

We came to the shop on Monday, and Cameron was helping us to choose and explaining the difference between mattresses. He was very professional and pleasant. I came today to confirm the order and Cameron remember my name and quote and everything. Highly recommend the Bed factory and the wonderful staff.

5
Date of experience: Jan 17, 2026
Joann Delaney
Great experience with no hassle the…

Great experience with no hassle the lady was really helpful, got it delivered and they assembled it for me, would definitely recommend to family and friends great shop x

5
Date of experience: Jan 12, 2026
Jenny Collins
Impressive delivery

Good customer service - I was kept informed about the delivery, even when it was delayed because of the snow. The delivery team were enthusiastic and polite and very helpful when assembling the bed for me. This is the second bed I have bought from the Bed Factory and would recommend the company.

5
Date of experience: Jan 12, 2026
Marc Goudie
Cameron the salesman was friendly and…

Cameron the salesman was friendly and helped answer all our questions. He also secured a great deal on a new bed for us. Even let us test it with our shoes on !

5
Date of experience: Jan 11, 2026
susan argyle
The delivery drivers were very good

The delivery drivers were very good. The mattress is brilliant

5
Date of experience: Jan 09, 2026

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Business Details

  • Bed Factory Direct are a bed manufacturer and retailer, with over 35 years of specialist experience in creating, selling and delivering high-quality beds, mattresses and headboards.
    Thousands of satisfied customers have taken comfort in our commitment and dedication to providing a superb products, along with excellent levels of customer service.

  • email customerservice@bedfactorydirect.co.uk
  • call 01515481554
  • language https://www.bedfactorydirect.co.uk

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