atagheating.co.uk

4.8
4.8 Based on 1.7K reviews

We do things differently at ATAG. Our constant commitment to engineering precision, matched with our commitment to only using quality components, means that our boilers are built to last. Spending money on a new boiler is a big investment, and you need ...

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Average Rating

4.8

/
5

1.7K Reviews

5 Star
91%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
2%

All Reviews

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Review Time

Steve Cox
ATAG will gather Gas safe registered engineers contact details and bombard them with Text trying to

ATAG will gather Gas safe registered engineers contact details and bombard them with Text trying to get business pushing their boilers.
Great business model !. If the brand was any good you wouldn't need to harass and push your product.

1
Date of experience: Mar 02, 2026
Andrew Walker
Highly professional and knowledgeable about the boiler

Extremely professional and well-informed regarding the boiler. They pinpointed the issue, which wasn't immediately obvious or simple. Thankfully, everything about the boiler is now functioning perfectly, and we are feeling very comfortable.

5
Date of experience: Jan 20, 2026
Wyatt
A Truly Exceptional Experience with a Caring Team

It's increasingly rare to encounter such a kind and attentive company, particularly one employee in sales who stood out. I needed to purchase a replacement battery for my thermostat, and at 75 years old, I wasn't very confident about buying online. The representative was incredibly polite and supportive, guiding me through the process and assuring me that it would arrive the next day. Unfortunately, due to a pickup issue, it didn't arrive as planned, but it did come the following day. To my surprise, they even sent me beautiful flowers as an apology for the inconvenience. Thank you to the representative and the company!

5
Date of experience: Dec 05, 2025
Howard B.
Outstanding support from the team

From the moment I reported an issue with my boiler, the team was exceptional. There were no long waits or distracting music, just well-trained and caring staff who were both capable and attentive. They followed up on my calls, ensured the contractor kept their appointments, and kept me informed throughout the process. A special shoutout to the representative from the technical team, whose efforts I truly valued. Thank you for all your hard work!

5
Date of experience: Dec 05, 2025
Marvin P.
A rare find in customer care

It's uncommon these days to encounter such a caring company. I needed to buy a replacement battery for my thermostat, and at 75 years old, I'm not very confident with online purchases. The sales representative was incredibly polite and supportive, guiding me through every step. Although there was a slight delay in delivery due to the courier, I received it the next day along with beautiful flowers as an apology. Thank you for your kindness!

5
Date of experience: Dec 04, 2025
Grace Clark
Quick resolution of an issue

I experienced my first problem in four years, and it was resolved swiftly. Everything is back up and running now. I appreciate the prompt response.

5
Date of experience: Dec 02, 2025
Newt Hughes
Exceptional boiler performance

The boilers are without a doubt the best available. The customer service is outstanding, and the technology in the unit is remarkably advanced. It saves a significant amount on running costs—truly amazing!

5
Date of experience: Nov 28, 2025
Mindi Wright
Prompt and efficient assistance

The agent came out immediately to assess the issue. With the assistance of the technical team, the problem was diagnosed. The necessary part arrived the next day and was installed the following day.

5
Date of experience: Nov 28, 2025
Willard Foster
Seamless experience from start to finish

The entire process was smooth, and the staff were exceptional.👌👌

5
Date of experience: Nov 27, 2025
Spencer Kelly
Quick and effective service

The service was prompt and efficient. The representative was very pleasant—thank you!

5
Date of experience: Nov 05, 2025

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Business Details

  • We do things differently at ATAG. Our constant commitment to engineering precision, matched with our commitment to only using quality components, means that our boilers are built to last.

    Spending money on a new boiler is a big investment, and you need to be sure that it’s going to keep you warm for years to come. That’s why every ATAG boiler comes with a 12-year warranty, with the option to upgrade to 18 years on all parts and all labour. For us, it’s about your long-term peace of mind.

    ATAG boilers can only be bought through an ATAG Selected Partner (ASP). All of our ASPs are legally qualified Gas Safe Registered installers who know how to install an ATAG boiler correctly. We only sell to gas-safe installers because we need to know you’re in safe hands all the way.

    To find out more, visit www.atagheating.co.uk.See more

  • email office@atagheating.co.uk
  • call 08006800100
  • language https://www.atagheating.co.uk

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