beko.com

4.5
4.5 Based on 40 reviews

Ş. controlled by Koç Holding....

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Average Rating

4.5

/
5

40 Reviews

5 Star
86%
4 Star
0%
3 Star
2%
2 Star
2%
1 Star
10%

Filtered Reviews

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Review Time

Carole Wheatley
I was extremely happy with the service…

I was extremely happy with the service I got from your engineer. He was very professional and repaired my washing machine very quickly. I would definitely recommend this company.

5
Date of experience: Feb 04, 2026
Customer
Fantastic service offered

Fantastic service offered. From start to finish excellent service.

5
Date of experience: Feb 03, 2026
Good service from Beko.

The engineer managed to fix my washer during the initial appointment. Although I would have preferred an earlier appointment (8 days wait), the service, repair and manner of the engineer was excellent.

5
Date of experience: Dec 31, 2025
Jennifer Brown
Everyone was so helpful from the first…

Everyone was so helpful from the first call until the repair was completed

5
Date of experience: Dec 31, 2025
BF hornby
Excellent and efficient service…

Excellent and efficient service throughout. Thank you for keeping my dish washer going over christmas and getting the part and fixing it before new year.

5
Date of experience: Dec 30, 2025
Mr Michael Daly
Beko repair under warranty

Engineer arrived within stated time slot and fixed problem competently and gave reasons and tips. Long time to get through to call centre but no worse than other companies

5
Date of experience: Dec 30, 2025
stephen j
Great speedy service

Great speedy service

5
Date of experience: Dec 29, 2025
If I could give zero i would.

If I could give zero i would.Disgusting customer services, 3 hours of being passed around , 12 days waiting for a part and extremely rude Adam in parts department needs training or firing !! Trying to make a complaint is even harder than dealing with customer services. Would never buy beko or hotpoint again

1
Date of experience: Dec 29, 2025
Kip Ims
Good initial contact and advice and…

Good initial contact and advice and follow up and when the engineer was scheduled he had great communications and arrived on time and fixed the issue within 15 minutes

5
Date of experience: Dec 24, 2025
Good communication.

Good communication before appointment.Great communication during. Friendly engineer. Cleaned up his work space afterwards

5
Date of experience: Dec 23, 2025

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