Review Time
I ordered three items from this company. Two items were as ordered but the third was incorrect. I would advise that you check any items immediately as mine said Mr and Mr when I had ordered Mr and Mrs. I asked for a replacement or refund and was offered a refund. I had to chase it again but eventually had confirmation that the refund had been issued and would be in my bank account after Christmas, so I am still waiting, nearly 4 weeks after I placed my order. I would not recommend this company to family and friends.
It's a real shame there are so many negative reviews as I ordered two key rings for mum and dad. Received in good time and great quality. I took a chance due to last review really happy. Hope it's a sign they are improving their customer service.
Father's day item hasn't arrived. With it being partner's first Father's day this was supposed to be something special. I'm so upset. I was sent an email 2 days ago saying it was on it's way but tracking info provided doesn't even exist. Don't waste your time or money.
Seriously? If I’d read these reviews I would have swerved this site. But I didn’t. I ordered the Keyring with all the grandkids names on (5) saying “This Grandad is loved by” and all their names, to hang on my late Dad’s bench. I got a discounted second Keyring for my Mam. The quality is first rate. I received my order within a wk when Father’s Day was looming. It arrived in time. The Keyring came in a velvet bag and that would have been good enough but I ordered the gift boxes and they elevated the product. Such good quality. Irrespective of late orders and nasty reviews, mine was perfect so I didn’t hesitate with 5 ⭐️x
NO CUSTOMER SERVICE whatsoever when you get the wrong order I have wrote them twice on their email address but no luck I have a wrong size bracelet I’ve tried just to ask if they can adjust the size for me but no luck I had to leave review here as you can’t do it on their actual website.
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