Review Time
I ordered 2 dog pictures, they came in less than a week . Absolutely love them , I'm going to order more, I emailed to ask a question, got a response in a timely manner, couldn't ask for more. Thank you
I placed an order with this company on the 8th Feb, up to the time of writing I have had no update, no response from them and no timeline as to when or if my order will be delivered. Also no telephone contact number so unable to talk to someone directly. It is very frustrating that companies like this take your money then run... If I had to comment I would stay far, far away from them
Ordered a dog picture on the 18th december last year, was told it was despatched the day after its now nearly mid jan and still hasnt arrived. After a lot of emails, most of which were ignored eventually they replied and i got a refund ! Just beware if you order from this company it may well be at your loss, so dont bother not a trustworthy company, shame really as the pictures looked good.
Ordered a necklace for my Granddaughter on 6th December. I hadn't read the reviews prior to ordering so was a little worried! Received an email confirmation immediately. On the 9th I received an email advising my order had been dispatched. It arrived on the 11th and it's just as advertised so very happy. Felt compelled to write a review!
I’ve never left a review on trustpilot before, however upon seeing all the bad reviews of this website on here, felt it only fair to share my experience. I ordered an anniversary present without first checking the reviews and must admit I panicked and regretted ordering, however my order arrived in perfect condition, just less than a week later (including a weekend so more like 3 or 4 working days) with regular updates along the way telling me when it had been dispatched etc. I would not hesitate to use this website again and I’m really pleased with the service I received.
I ordered the quirky pet portrait with a frame. Terrible quality for the cost. The frame is flimsy and had plastic front not glass, nd it was very difficult to take the back off to isert the picture.I could of got better quality in a £ shop! The print itself was poor quality on very thin paper. I'm glad this wasn't a gift, I'd be embarrassed to give it!
Terrible service. Ordered a pet portrait and never received it. Email after email went ignored. UPDATE. Received yesterday and my goodness it is worth the wait. Amazing and extremely good quality! So good I’ve recommended to friends and want to order another. Sarah had already refunded me but I have paid it straight back. Note to self to not be so impatient
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