benchafrica.com

4.9
4.9 Based on 201 reviews

Family-run since 1969, Bench Africa specialises in small group tours and tailormade journeys across Africa, offering authentic and immersive travel experiences for discerning travellers. With offices based in Australia and dedicated local operations on th...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.9

/
5

201 Reviews

5 Star
91%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Filtered Reviews

Filter Reviews

Review Time

Leroy W.
Great service and advice from Lyndal …

Great service and advice from Lyndal Montgomery. Lyndal made the process very easy, organised us to have accommodation near our friend also travelling and recommended good pre-accommodation. Lyndal was also reassuring for a first time traveller to Makutsi Safari Lodge where the animals actually roam free. It was a wonderful experience from start to finish. Thank you Lyndal and Bench Africa. I would highly recommend.

5
Date of experience: Oct 04, 2017
SwonBoufDesFraiz
Trouble free trip

Our trip to East Africa was trouble free. Great guides who knew their area well. We felt safe and looked after all the way. Accommodation choices were fantastic and the itinerary flowed well. I would recommend Bench to anyone looking for a comfortable trouble free trip to this amazing continent.

4
Date of experience: Oct 04, 2017
Kelly
Realiable and Proffessional

We first came across Bench Africa via their great tour booklet at the travel agents. We then went to a travel expo and spoke to Nicky who was absolutely bursting with enthusiasm about us booking a trip. Our plans which thanks to Bench all came together without a hitch - we stayed at Chobe Marina Lodge in Botswana, then onto Victoria Falls Safari Lodge, then a night in Johannesburg before finishing off at Makanyane in Madikwe. Everything was booked and noted for us in a folder with loads of extra information, contact numbers for pick ups along the way etc. I think for piece of mind it is SO worth using a trustworthy and reliable company when booking a trip to Africa as you do not want to waste a minute of your time trying to arrange things once you get there.I can't wait to go back to Africa and experience even more.Thanks Bench!

5
Date of experience: Sep 27, 2017
James Howard
Knowledgeable and Professional

We recently visited Kenya, Rwanda and Tanzania. Bench were recommended by friends and we worked with Steph to organise our trip. Right from the outset her knowledge of travel in Africa and her professionalism were outstanding. Her suggestions, recommendations and travel tips were spot on and made our trip an amazing experience. For example Steph suggested we visit the Gorillas in Rwanda early in our trip. If you are unwell at the time you wish to make the trek, you may not be allowed to visit the gorilla group (to protect them from human diseases). Another factor was that the treks (we did two) can be quite difficult and with our energy levels high early in the trip it was certainly better than attempting the treks after two or three weeks of travelling.The tours, lodges and tented camps Steph included in our itinerary made for a variety of excellent game viewing and experiences. Also, on one occasion we had a flight cancelled (not booked by Bench) which disrupted our travel plans prior to picking up a tour that Bench had booked. We contacted the Bench "help desk" and they promptly and professionally contacted the tour and transfer companies as well as our hotel for the night to update them on our delayed arrival. In summary, we would highly recommend Steph and Bench for any travel in Africa and wouldn't hesitate to use them again in future.

5
Date of experience: Sep 26, 2017
Samuel Brown
First time visitors to South Africa Read This.

Bench Travel was recommended to us by a friend and did not disappoint. Stephanie organised pretty much every detail of our trip which went seamlessly and safely from start to finish. Her recommendations of accomodation and game parks for our budget were outstanding.We had no idea what to expect from our trip. Stephanie organised it so that our experiences every day literally got better and better. We couldn't have been happier.

5
Date of experience: Sep 21, 2017
Demi Clark
Excellent organisation

Excellent organisation. Lydal put together the holiday of a life time. Everything was well planned and went smoothly. Extra help while we were away was readily available and helpful. A fantastic experience. We will definitely be using Bench again!

5
Date of experience: Sep 20, 2017
Margo Clark
5 stars from start to finish!

The booking process with Maria at Bench was seamless and her expertise and knowledge is impressive. We have been to Africa 3 times and still Maria manages to exceed our expectations with recommending amazing properties that suit our travel style and budget. We'll be booking again with Bench for our next African adventure...hopefully soon. Thanks for a truly memorable experience!

5
Date of experience: Sep 20, 2017
Sawyer Wright
East Africa Safari/Victoria Falls

Easy company to deal with. Safari was excellent, fantastic sights. Road travel challenging but more than made up for by great accommodation. Extremely knowledgeable and helpful guides.This was a great trip.

5
Date of experience: Sep 20, 2017
Wallace Morris
Bench are Brilliant

Bench were amazing and organised the perfect holiday in South Africa for us. We were kept informed all the way during the arrangements and received a lovely package with lots of goodies before our departure. Our lovely consultant Steph chose the ideal locations for us to visit and the accommodation she selected was first class all the way, couldn't be happier!

5
Date of experience: Sep 08, 2017
Emmett Howard
THE ONLY WAY TO GO!

Fantastic experience from the booking all the way through to returning home!

5
Date of experience: Aug 24, 2017

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Family-run since 1969, Bench Africa specialises in small group tours and tailormade journeys across Africa, offering authentic and immersive travel experiences for discerning travellers. With offices based in Australia and dedicated local operations on the ground in Africa, every detail is carefully coordinated to maintain exceptional standards and ensure smooth, seamless journeys from start to finish.

    Bench Africa designs customised itineraries that connect guests with Africa’s diverse wildlife, rich cultures, and stunning landscapes. Whether exploring iconic destinations like the Serengeti, Okavango Delta, Kruger National Park, or the Maasai Mara, or discovering lesser-known gems off the beaten path, each safari is crafted to suit individual interests and travel styles.

    Specialising in both personalised private safaris and small group tours, Bench Africa provides expert guidance throughout the planning process and on the ground. This hands-on approach, supported by experienced local guides and knowledgeable teams, creates meaningful connections with Africa’s natural environment and local communities.

    Beyond wildlife viewing, the safaris often include cultural encounters, opportunities to support conservation efforts, and authentic experiences that reveal the true spirit of Africa. With a commitment to responsible and sustainable tourism, Bench Africa ensures that travel has a positive impact on the regions visited.

    Whether it’s a luxury safari, a family safari, a solo adventure, or a tailormade honeymoon, Bench Africa’s careful planning and genuine care deliver memorable and meaningful journeys that leave lasting impressions. The combination of extensive local knowledge, personalised service, and a passion for Africa’s wild places makes Bench Africa a trusted choice for travellers seeking in-depth and unforgettable safari experiences.See more

  • email info@benchafrica.com.au
  • call 1300237422
  • language https://www.benchafrica.com.au

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More